Just when you thought you had learned everything you’ll ever need to know about Police Dispatching – the heavens open up and drop yet another listing on you to get you educated! It’s time to re-connect with 20+year Police Dispatcher Lisa Moore to learn […]

The value of The Thin Gold Line – Police Dispatchers – cannot easily be described. Every Police Officer that gets sent to a location, is sent by a Police Dispatcher. You may not be aware, but there’s likely a position open for a Police Dispatcher […]

The value of a 911 Dispatcher is clear – and so is the harm one (or in this case, two of them) can do. When you call 911, you expect there to be an answer, a voice, solutions and eventual satisfaction and safety. What happens […]

The detailed review of ABC’s “EMERGENCY CALL” are grand marathons of America’s GOLD LINE operatives (Dispatchers) in action. They are also – INCREDIBLY LONG. It’s time to take a different tack at revisiting the review and reaction of grand emergency-communication-laden content with the help of […]

Most days you head into work, you put on the headset and you start taking calls some 911 emergencies, some not or you are dispatching the police to calls of service, again, sometimes emergencies and sometimes not and then you go home, sleep, and come […]

Most of us drive the highways on a regular basis and as we do we see many things… We see litter, furniture, ladders and roadside memorials to honor people who have died on the highways as a result in a traffic crash. But we also […]

With advances in technology, you would think that getting lost or not knowing where you were would be a thing of the past, right? Not so. It doesn’t matter what age you grew up in or how tech savvy you are, the ability for paying […]

March 2020, the Coronavirus, COVID-19 hit, and it hit hard.  The virus does not discriminate. It doesn’t care what gender you are, your age, race, religion, or socioeconomic status. It attacks everyone across the board.  People were told to stay home, work from home, stay away from […]

We see pursuits on TV and the big screen all the time in action movies and shows but what is a pursuit like in real life?  Usually they are fast and scary and while we are white knuckling it through every twist and turn we […]

“The last moments of any critical call are usually the moments that stay with you, some even haunt you.  Imagine hearing a frantic voice on the phone, you do your best to engage, to converse, to change the callers focus but nothing you say or […]