The calendar is about to roll from the year we all want to forget – 2020 – to 2021, where everything changes, and all is anew – right? The thing that people have to remember is that the things that ail us, namely, the COVID-19 […]

Can you imagine if everyone in the country had your phone number and the only time they called you on their worst day of their life?  This is OUR reality.  Strangers call us all day, every day, they call because they need something – it […]

  Finally there’s a new show about dispatching that’s made it’s debut on television and the title is Emergency Call.  Unlike 9-1-1, starring Angela Bassett, is a drama that gives a Hollywood look at First Responders where they include dispatchers and the drama that surrounds […]

A day like any other day, you walk into your favorite Big Box store to get some groceries, maybe some paper products, take a look though the new seasonal stuff that you can’t live without when all of a sudden BANG!  You duck down thinking […]

A parent’s worst nightmare – to wake up and find that their child is missing.  Panic sets in as fear takes over; where is he, did he runaway, did someone take him, how long has he been gone, who could he be with, who could […]

We all have moments of road rage, either experiencing it from other drivers or dishing it out ourselves. We all handle these moments differently, but It’s how we handle these situations that could mean life or death! Join Police Dispatcher Lisa Moore as she shares more […]

You’re just sitting there, minding your own business watching the red light just waiting for it to turn green so that you can get to the Taco Bell for a Chalupa.  You glance over at your rear-view mirror and you see a car approaching. He […]

Everyone who has a cell phone has more than likely been preyed upon by a scammer. Scammers come in all shapes, sizes, ages and gender. All the scammer wants is to take advantage of what you have worked so hard for, while they do nothing […]

Marriage can be a roller coaster; it can be exciting and thrilling.  It can have huge ups and downs, along with little bumps, straight-a-ways, twists, turns, heck, maybe even some loop-de-loops. But what happens when one person has made the decision to jump off the […]

When the phone rings in a 9-1-1 call center, the dispatcher never knows what to expect. Most calls are routine, a fender bender, a noise complaint, a suspicious car parked on the street. But some calls have a lasting impact and leave haunting memories. Join […]