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Title: From .com to .profit
Subtitle: Inventing Business Models that Deliver Value and Profit
Author: Nick Earle, Peter Keen
Narrator: Eric Conger
Format: Abridged
Length: 3 hrs and 6 mins
Language: English
Release date: 07-08-05
Publisher: Penton Overseas, Inc.
Ratings: 2 of 5 out of 10 votes
Genres: Business, Marketing
Publisher's Summary:
Earle and Keen show managers how to perfect the logistics, cement the relationships, build the brands, transform the capital and cost structures, harmonize the sales channels, and provide the services that are crucial to delivering both value and profits on the Web.
Using examples from HP and other top companies around the world, the authors go beyond Internet hype to lay out strategic action in the key areas of technology, finance, and marketing. In the process, they provide all the useful information, timely insights, and practical advice managers need to build business plans for the new economy that really work.
Members Reviews:
Solid Introduction to Creating E-Business Models
The authors tell us that the purpose of the book is to answer this question: "What can business do -- and do now -- to set priorities and competitive direction for being on the Web so as to provide value to customers and generate profits at the same time?" In answering this question, they have a point of view. "It's not transactions or price that create the value that gets customers coming back to a seller. It's relationships, collaboration, and community."
This book is for people who have not thought about what elements must be present in a an e-business model in order to ensure profitability, sustainability, and success. If you company is starting its first e-business initiative, this book could save you some lost time and money.
If you have done this thinking, chances are that you will not learn much from this book. I found no concepts that I had not read in at least 5 other books about e-business success. The microeconomic analysis of creating a profitable business over time was also incomplete in that it did not pay enough attention to the role of speeding up progress, reducing start-up losses, and creating permanent advantages. I graded the book down one star for these missing elements.
The book focuses on six areas for progress (value drivers, in the parlance of the book), and provides an imperative for each:
1. Relationships (cultivate your long-term customer relationships)
2. Logistics (perfect your logistics)
3. Branding (build a power brand)
4. Channels (harmonize your channels on behalf of the customer)
5. Intermediaries (become a value-adding intermediary or use one)
6. Financial Dynamics (transform your capital and cost situations)
Each value driver and imperative is detailed with check lists to consider and useful, contemporary examples that you can check on on the Web for yourself.
A weakness of the book is that it pushes a bit too hard on the idea of building relationships as the primary way to create profit. Certainly, relationships will always be important, but I suspect that most successes in the future will be built on superior, trustworthy service rather than on relationships per se. The book is also too quick to abandon being the low-cost provider of superior products and services as a valid, broadly-available business model. With specialization, many will be able to achieve that.