Jimmy Hughes tackles your consumer issues, from booking flights that didn’t exist to whether selecting options from a dropdown menu online means you’re personalising it. Chief Equality Commissioner Geraldine McGahey responds to a listener’s questions about whether a supermarket app is discriminatory and how banks are asking elderly customers to verify their identities.

Linda asks Mark McCall from the Electric Vehicle Association NI about this week’s announcement of more funding for on-street chargers in residential areas.