Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation

This week, host David Wright welcomes Paul Arguinchona, Chief Information Officer at Frontier Behavioral Health, to explore:

- The ways in which Frontier Behavioral Health provides both outpatient and inpatient services as well as support for the National Suicide Hotline.

- How Paul is currently helping to implement new technologies that are beneficial to the providers who care for clients.

- How Paul’s vision for Frontier Behavioral Health is to give clinicians the tools necessary to take care of clients whilst keeping technology out of their way. 

Frontier Behavioral Health - Website | https://fbhwa.org/

David Wright - LinkedIn | https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations - Website | https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business - Website | https://www.disruptiveinnovatorspodcast.com/

The Checklist Manifesto: How To Get Things Right by Atul Gawande | https://www.goodreads.com/book/show/6667514-the-checklist-manifesto

What's Best Next: How the Gospel Transforms the Way You Get Things Done by Matt Perman, John Piper | https://www.goodreads.com/book/show/13700537-what-s-best-next?from_search=true&from_srp=true&qid=b9k4es8k1R&rank=1

Stewardship: Choosing Service Over Self-Interest by Peter Block | https://www.goodreads.com/book/show/16087628-stewardship?from_search=true&from_srp=true&qid=bcTcDp7ieV&rank=1

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

On this episode, David Wright speaks with Guy Hadari, SVP, Global CIO at Biogen. Guy shares insights about his role, as well as wisdom learned during his professional journey in the pharma life sciences.

David and Guy discuss:

- The rewards of leaving your comfort zone. 

- How nothing in Guy’s life worked out as planned and why this turned out to be a good thing: It brought him to the place he is today.

- How every failure is a disguised opportunity. 

- The distinction between transformation and transposition: Most people call transpositions transformations. 

- Common misperceptions about the role of CIO: It involves a lot more managing than a lot of people realize. 

- How everybody wants to be a leader but nobody wants to manage. 

- The challenges IT is facing right now, like which tech to choose to move Biogen forward.  

Biogen | Website - https://www.biogen.com/

David Wright | LinkedIn - https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations | Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Keith Perry, Senior Vice President and Chief Information Officer at St. Jude Children's Research Hospital.

David and Keith discuss: 

- Why it’s a good idea to push yourself outside of your comfort zone.

- Some of the biggest changes underway in the healthcare provider space, one of which is doctors providing consultations to people without needing to see them face to face. 

- Best practices Keith is implementing with his team.

- Advice Keith would give to his younger self: Don’t take for granted the interactions you have with those around you and be present in the moment.

Keith Perry |Twitter - https://twitter.com/dkeithperry

St. Jude Children’s Research Hospital |Website - https://www.stjude.org/

David Wright |LinkedIn - https://www.linkedIn.com/in/davidmfwright/

Disruptive Innovations |Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business |Website - https://www.disruptiveinnovatorspodcast.com/

The Checklist Manifesto by Atul Gawande - https://www.goodreads.com/book/show/6667514-the-checklist-manifesto 

The Emperor of All Maladies: A Biography of Cancer by Siddhartha Mukherjee - https://www.goodreads.com/book/show/7170627-the-emperor-of-all-maladies?from_search=true&from_srp=true&qid=y7ra1CICmL&rank=1

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, host David Wright welcomes Eric Sidle, Chief Technology Officer at ChargePoint, to talk about:

- Eric’s current role at ChargePoint, a leading electric vehicle charging network in North America and one of the fastest growing in Europe.

- Eric’s vision for the company and his motivation to make a difference.

- How living in Europe when he was growing up has affected Eric in terms of relating to different people and cultures.

ChargePoint - Twitter - https://twitter.com/ChargePointnet

ChargePoint - Instagram - https://www.instagram.com/chargepoint/?hl=en

ChargePoint - Website - http://www.chargepoint.com

David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations - Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/

Apple University - Website - https://en.wikipedia.org/wiki/Apple_University#:~:text=Apple%20University%20is%20a%20training,Type

Edward Frank, Vice President of Macintosh Hardware Systems Engineering at Apple - https://www.cmu.edu/leadership/board/ed-frank.html

The Phoenix Project by Gene Kim, George Spafford, and Kevin Behr - https://itrevolution.com/articles/the-phoenix-project-a-novel-about-it-devops-and-helping-your-business-win-is-now-available-belated-announcement/

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Anthony Darden, Vice President - Information Technology (CIO) at Protective Industries, Inc. Anthony talks about his career journey within the world of IT and the most important lessons learned along the way. He also shares developments and opportunities in the IT industry today.

David and Anthony discuss: 

- Trends serving diverse markets of core industrial, aerospace, medical, oil and gas.

- How cloud adoption is changing the IT industry.

- The importance of cybersecurity in the context of the uptake of ransomware attacks.

- How Anthony started a successful IT project at the young age of 23.

- The value of empathy in your organization.

- The challenges and opportunities Anthony has found developing Caplug, a large manufacturing company applying IT innovations.

- The real cost of cloud-based systems.

- Why Anthony isn’t a fan of a purely offshore model and the value he places on local resources to support IT.

- Anthony’s philosophy of valuing empathy, relatability and team orientation over pure technical knowledge to build a more successful organization.

• Anthony Darden - Twitter - https://twitter.com/dardencaplugs
• Protective Industries - Website - https://www.caplugs.com/
• David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovations - Website - https://www.disruptiveinnovations.net/
• Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/
• Cortana Intelligence - Windows AI Tool - https://social.technet.microsoft.com/wiki/contents/articles/36688.introduction-to-cortana-intelligence-suite.aspx#Introduction

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Winston Beauchamp, Deputy Chief Information Officer at the United States Department of the Air Force. Winston talks about his journey toward this privileged position and the lessons learned along the way. He also shares developments in the IT industry.

David and Winston discuss: 

• The most important lessons of Winston’s illustrious career.
• Winston’s responsibilities as CIO working for the DoD.
• The trends developing in various intersecting tech industries.
• The key lesson Winston has learned about effective communication in life and business.
• How the DoD emphasizes deliberate transitions to new technologies and acquisitions. 
• The potential of cloud migration to increase capacity and consolidation of systems within organizations.
• The growing importance of improving security infrastructure by transitioning to a “zero-trust architecture.”
• Innovative technologies like Cloud One, the leading Air Force provider of cloud computing platforms. 

• Winston Beauchamp - Air Force Profile - https://www.af.mil/About-Us/Biographies/Display/Article/613280/winston-a-beauchamp/
• United States Air Force - Website - https://www.airforce.com/
• David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovations - Website - https://www.disruptiveinnovations.net/
• Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/
• The World According To China by Elizabeth C. Economy - https://www.goodreads.com/book/show/58230735-the-world-according-to-china
• Foundation Trilogy by Isaac Asimov - https://www.goodreads.com/book/show/46654.The_Foundation_Trilogy
• Robert A. Heinlein - American science fiction author - https://www.goodreads.com/author/show/205.Robert_A_Heinlein
• Dune by Frank Herbert - https://www.goodreads.com/book/show/44767458-dune
• Cloud One - the leading Air Force provider of state-of-the-art cloud computing technologies - https://cloudone.af.mil/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, host David Wright welcomes Tom Ferrucci, Chief Information Officer at Natco Home Group, to explore:

• Tom’s current role as CIO and the growing importance of IT during volatile times, with cybersecurity concerns and the need for innovation.
• The benefits of becoming a good listener and asking good questions.
• How human connection is a sign of good leadership.
• The impact of identifying key people to learn from and having good mentors.
• How taking over a project mid-flight highlighted the necessity for evaluating an entire project from day one.
• How to get stronger and faster outcomes by implementing a feedback loop.
• Tom’s vision of positioning IT as a competitive advantage so that sales, operations and finance departments can make better decisions.
• Natco Home Group’s strong data warehouse and the challenge when people expect data faster.
• How the company has implemented “Tech Tuesdays” to help with security awareness.

• Natco Home Group - Facebook - https://www.facebook.com/NatcoHomeGroup/
• Natco Home Group - Website - https://www.natcohome.com/home/
• David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovations - Website - https://www.disruptiveinnovations.net/
• Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/
• The Phoenix Project by Gene Kim, Kevin Behr, George Spafford - https://www.goodreads.com/book/show/17255186-the-phoenix-project
• The Unicorn Project by Gene Kim - https://itrevolution.com/the-unicorn-project/
• Fostering Innovation: How to Build an Amazing IT Team by Andrew Laudato - https://www.amazon.com/Fostering-Innovation-Build-Amazing-Team/dp/1119853109
• Tom Ferrucci - Twitter - https://twitter.com/tferrucci?lang=en

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

On this episode, host David Wright welcomes back former guest Rachel Lockett, Chief Information Officer at Pohlad Companies, to discuss:

• The new e-commerce platform Carousel Online that Carousel Motor Group, an operating company of the Pohlad Companies, launched in May of 2022.
• How Carousel Online has reimagined the process of buying used cars.
• How the company has quickly become a digital success story by putting the driver first.
• How a big part of its success has been relying on data analysis and providing the needed resources.
• How Carousel Online leveraged existing technologies and found a really strong partner in Cox Automotive.
• The importance of capturing customer sentiment and customer experience to create a premium digital experience in an otherwise non-premium space.
• Strategy Tuesdays and their significance in looking for new opportunities for improvement.
• Providing trade-in evaluations, precise monthly payments and no haggle financing to establish trust.
• The overwhelmingly positive customer satisfaction score and receiving nothing but 5-star reviews.

• Rachel Lockett - LinkedIn - https://www.linkedin.com/in/rachel-lockett-b657606/#experience
• Carousel Online - LinkedIn - https://www.linkedin.com/company/carousel-online/
• Carousel Online - Website - https://www.carouselonline.com/
• David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovations - Website - https://www.disruptiveinnovations.net/
• Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/
• Carousel Motor Group - Website - https://www.carouselmotorgroup.com/
• Cox Automotive - Website - https://www.coxautoinc.com/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

Stay humble and lean into groups to derive the best answers; no one has all of the answers so utilize the diversity of thought inherent in collaborative teams. This is the recommendation of John Chelico, National / System Chief Medical Information Officer at one of the nation's largest health care providers, CommonSpirit Health.

John’s diverse background, which includes database engineering, internal medicine, and biomedical informatics, has been integral to his continued success.

CommonSpirit Health boasts 146 hospitals in 22 states, approximately 25,000 providers, and 1,500 medical group practices. John delves into the economies of scale, the benefit of contract negotiations, and the difficulties of managing the nuanced changes in each market.

John shares his shortcomings and most significant learning points from his career. He highlights that the quickest solution is not always the best when working with providers and responding to regulatory agencies, and doing what's best for the patient is vital.

Recapping his vision for the organization, John touches on telemedicine, virtual telemetry, and connection center strategy. Overall, he hopes to see increased trust and ease of care for everyone.

• John Chelico - https://www.linkedin.com/in/jchelico/
• CommonSpirit Health - https://www.linkedin.com/company/commonspirithealth/
• David Wright - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovations - https://www.linkedin.com/in/davidmfwright/
• Disruptive Innovators: Champions of Digital Business - https://www.disruptiveinnovatorspodcast.com/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

On this episode, host David Wright welcomes Gabor Szentivanyi, CIO at Kymera International, to explore: 

• How a company’s primary objectives should be efficiency and cybersecurity to ensure the continuity of the business.
• How CIOs have the ability to identify threats and risks and should clarify these issues for colleagues.
• Gabor’s journey from working as a newspaper editor in Hungary to living in Germany and France to his current position as CIO in North Carolina.
• How working hard and learning how to automate tasks were two of Gabor’s most important life lessons.
• How every culture has its own added value and inherent limitations, which is why it is important to be attentive and to try to understand people.
• How the number of personalities you have is directly correlated to the number of languages you speak.
• How Gabor became the first CIO of his company and the tremendous value IT offers.

The biggest challenge Kymera International is facing right now — cybersecurity.

Resources:

Gabor Szentivanyi - LinkedIn - https://www.linkedin.com/in/gaborszentivanyi/#experience

Kymera International - LinkedIn - https://www.linkedin.com/company/kymera-international/

Kymera International - Website - https://www.kymerainternational.com/?locale=en

David Wright - LinkedIn - https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations - Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business - Website - https://www.disruptiveinnovatorspodcast.com/

Crucial Conversations When The Stakes Are High by J. Grenny, K. Patterson, R. McMillan, A. Switzler and E. Gregory - https://cruciallearning.com/crucial-conversations-book/

From Strength to Strength by Arthur C. Brooks - https://arthurbrooks.com/book/from-strength-to-strength/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation

#Innovation

#DisruptiveTech

#DigitalBusiness