Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation

This week, David Wright is joined by Walter Carter, Chief Digital Officer and CIO at Homestar Financial Corporation, to discuss:

- The importance of predictability, stability and safety in a leader.

- Thinking about people more than technology.

- Applying musical tuning to groups of people.

- The ways digital transformation is wildly different at different organizations.

- The importance of data in marketing and how it affects change management. 

- Leading people through inspiration and heart.

- Getting through the suck as part of a team.

- Putting personal ego under the needs of the team.

- Navigating the challenges facing the mortgage industry.

Resources mentioned:

Walter Carter -

https://www.linkedin.com/in/waltergcarter/

Homestar Financial Corporation | LinkedIn -

https://www.linkedin.com/company/homestarfc/

Homestar Financial Corporation | Website -

https://www.homestarfc.com/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Rolando Cabral, Chief Information and Transformation Officer at Springfield Clinic, to discuss:

- How listening makes people better leaders.

- Why when teams are happy, they will go the extra mile for a leader.

- Why clinicians find user interfaces and workflows hard to learn, and how software development does not represent their needs.

- How care providers are burnt out because of the burden of paperwork.

- The need to make collected data helpful to clinicians making decisions at the point of care.

- How solutions can reduce the costs of transcription and coding in healthcare.

- How Springfield Clinic is exploring an AI-based notetaker, DAX Express.

- Rolando's four pillars of digital change: communication, relationship, training and improving the capability of the IT team.

Resources mentioned:

Rolando Cabral -

https://www.linkedin.com/in/rolandocabral/

Springfield Clinic -

https://www.linkedin.com/company/springfield-clinic/

How To Win Friends and Influence People by Dale Carnegie -

https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034

DAX Express -

https://www.nuance.com/healthcare/campaign/learn-more/express.html

Tableau -

https://www.tableau.com/

Rolando's Logbook -

https://twitter.com/RolandosLogbook

Springfield Clinic | Website -

https://www.springfieldclinic.com

Springfield Clinic | Twitter -

https://twitter.com/SpfldClinic

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Ken Grady, Chief Information Officer at IDEXX Laboratories, to discuss: 

- Designing for change so you can embrace it.

- The gap between skill sets and mindsets.

- Keeping the learnings from the pandemic.

- How AI can train people faster and better so they can do more work in less time.

- The value of crises for learning.

- Why Ken still does a weekly video message for his team even though the pandemic is over.

- His optimism for what the future of data-driven life sciences holds.

Resources

Ken Grady -

https://www.linkedin.com/in/ken-grady-9bba881/

IDEXX Laboratories -

https://www.linkedin.com/company/idexx-laboratories/

It’s Not Personal -

https://www.itsnotpersonal.net/episodes

Remote, Not Distant -

https://www.amazon.com/Remote-Not-Distant-Company-Workplace-ebook/dp/B09VXX4FN3

No Stupid Questions -

https://www.nostupidquestionsshow.com/

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

According to Rich Carter, Senior Vice President and Chief Digital Officer at Eli Lilly and Company, transformation is hard, even if a company is successful. But Rich can testify that a 147-year-old company has entered the era of digital innovation and is thriving.

This week, join host David Wright as he and Rich discuss:

- Convincing people to change and grow is hard, even when things are going well.

- You need data to convince people to change.

- The importance of science-driven patient engagement.

- Patients and providers should drive the new model for pharma.

Resources mentioned:

Rich Carter -

https://www.linkedin.com/in/rich-carter-a870994/

Eli Lilly and Company | LinkedIn -

https://www.linkedin.com/company/eli-lilly-and-company/

Eli Lilly and Company | Twitter -

https://twitter.com/EliLillyandCo

Eli Lilly and Company | Website -

https://www.lilly.com/

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Inderpal Kohli, Vice President and Chief Information Officer at Englewood Hospital. Inderpal talks about his journey from writing programs as a software engineer to becoming the CIO of Englewood Hospital.

David and Inderpal talk about:

- How a different way of managing workflow can be achieved by focusing on the outcomes.

- The importance of discipline.

- The challenges faced during Covid.

- How helping the team achieve success is the true essence of leadership.

- The initiative of growing Englewood Hospital.

- The biggest current challenges in healthcare.

- Insightful advice for other CIOs.

- The value of technology and the importance of having a balanced team.

Resources:

Inderpal Kohli | LinkedIn -

https://www.linkedin.com/in/inderpalkohli/

Inderpal Kohli | Twitter -

https://twitter.com/DrInderpalSing3

Englewood Hospital | Website -

https://www.englewoodhealth.org/

David Wright -

https://www.linkedin.com/in/davidmfwright/ 

Disruptive Innovations | Website -

https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business | Website -

https://www.disruptiveinnovatorspodcast.com/

Servant Leadership by Liam Taylor -

https://www.goodreads.com/book/show/56639281-servant-leadership

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

On this episode, host David Wright welcomes Nimesh Mehta, Chief Information Officer at National Life Group, to discuss:

- Nimesh's role at one of the top 10 life insurers in the U.S.

- Why it's important to stop being comfortable and how leaning into discomfort is the fastest way to grow and learn.

- Nimesh's life-changing realization that introversion equals superpower.

- Diversity of thought, which enables better business decisions.

- How technology is paramount in helping a company keep its promises.

- The three pillars of becoming a tech-enabled company: talent, execution and customer understanding.

- How National Life Group is simplifying the experience of life insurance, including its application process which is instant and doesn’t need human contact.

- How disruption is less about creating the next radical transformation but rather about stitching things together that already exist to achieve purposeful innovation.

- The intricacies of today's talent market and its similarities to dating and marriage.

Nimesh Mehta | LinkedIn - https://www.linkedin.com/in/nimeshtech/#experience

National Life Group | LinkedIn - https://www.linkedin.com/company/national-life-group/

National Life Group | Facebook - https://www.facebook.com/NationalLife/ 

National Life Group | Website - https://www.nationallife.com/

David Wright | LinkedIn - https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations | Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/

Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jason Ewing, Chief Information Officer at Midland Memorial Hospital and President of DewingIT LLC, to discuss: 

- The leading changes in healthcare.

- Jason’s intention of learning from different aspects of the healthcare industry to improve things through technology.

- The habit of top leaders to stay humble regarding their knowledge and experience.

- One of Jason’s main lessons about how people and processes must be integrated for effective outcomes.

- Creating the right IT culture.

- How mindfulness impacts Jason’s business philosophy.

- Why Jason makes sure to meet personally with every employee who comes on board.

- The four aspects that converge to define digital health: people, process, technology and data.

- The changing consumer expectation of healthcare.

Jason Ewing - https://www.linkedin.com/in/jasonbewing/

Midland Memorial Hospital - https://www.linkedin.com/company/midlandhealth/

DewingIT LLC - https://www.linkedin.com/company/dewingit/

Midland Health | Website - https://www.midlandhealth.org/

David Wright | LinkedIn - https://www.linkedin.com/in/davidmfwright/

Disruptive Innovations | Website - https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/

Harvard Business Review's Emotional Intelligence | Book Series - https://store.hbr.org/books/hbr-emotional-intelligence-series/

Brooke Army Medical Center | Website - https://bamc.tricare.mil/

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.

This week, host David Wright welcomes Kali Durgampudi, Chief Technology Officer at Zelis, to discuss:

- The complicated business of claims adjudication and payments in the healthcare and insurance industries.

- How Zelis is modernizing the financial experience for payers, providers and members.

- Using AI and RPA to reduce manual dependency.

- How Zelis has integrated over 100 bots in their operations in 9 months.

- How Kali built a dedicated learning and development program for his employees to foster growth and learning.

- How Zelis is creating advanced data analytics and predictive intelligence teams that can leverage a data pool of 15 petabytes of data to help their clients. 

- The global thirst for technology and the vision to simplify complex systems.

- Why people shouldn't be concerned about the advent of AI.

Kali Durgampudi | LinkedIn: https://www.linkedin.com/in/kali-durgampudi/

Zelis | LinkedIn: https://www.linkedin.com/company/zelis/

Zelis | Website: https://www.zelis.com/

Zelis | Twitter: https://twitter.com/ZelisHealthcare

Disruptive Innovations | Website: https://www.disruptiveinnovations.net/

Disruptive Innovators: Champions of Digital Business | Website: https://www.disruptiveinnovatorspodcast.com/

Extreme Ownership by Jocko Willink: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250067057

Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.