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distilled episodes

  • Building customer trust - the key to successful customer advocacy
    Building trusted relationships is one of the lynchpins of securing customer loyalty. But how do you create genuine trust?

    Here's a recording of our key-note panel at the recent Customer Marketing Summit in San Francisco.

    Our panelists include:
    • Joshua Zerkel, Head of Global Engagement Marketing (Community), Asana
    • Allison Johnson, Global Customer Marketing lead, OKTA
    • Andreas Silva, Customer Advocacy Manager, Alteryx
    • Steve Wheen, Global CEO, distillery 

    • You can learn more by downloading our white paper at www.wearedistillery.com

      Season 4 is coming right up...
      42 min
    • Future proofing with Blockchain
      In the third and final episode in our Web3 mini-series of distillery sessions we're speaking to Jessica Thomas, founder and strategy lead of Merse Advisory.

      Her focus is on educating and providing strategic consultancy, to clients seeking to understand the possibilities of the metaverse and Web3. Her mission is to assist businesses in capitalising on current opportunities, and future proofing for the next five to 10 years. Jessica is dedicated to helping clients navigate the ever changing technological landscape.

      You can connect with Jessica on LinkedIn here: https://www.linkedin.com/in/metaverse-web3/

      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions

      www.wearedistillery.co

      28 min
    • The power of blockchain with Hash Pakbaz
      Meet Hash Pakbaz, Chief Digital Officer (CDO) at JSR Corporation.

      Hash is driven by a passion for learning and creating impactful outcomes by building and leading high performance teams and organisations. And he has taken products from invention to mass production and revenue, both as an intrapreneur and as an entrepreneur. 

      As a CEO, I thought hash would be a perfect fit for our Web3 series as he thrives on working outside of his comfort zone, where he's challenged to learn and adapt and grow. 

      Connect with Hash on LinkedIn here: https://www.linkedin.com/in/hash-pakbaz/

      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions

      www.wearedistillery.co
      28 min
    • The future of Web3
      Welcome to series 3 of distillery sessions. Fittingly, series 3 is all things Web3 and how it is disrupting the future of content and marketing.

      In our first episode of the series, we chat with Jessica Lawson, the CEO and Cofounder of Radia, the first multi-chain and multi-web web3 wallet for media & entertainment. Jessica led Radia through Techstars Music Accelerator in early 2022.

      Previously, Jessica was the COO of Strangeloop Studios & Spirit Bomb, the world’s first virtual artist record label and an early-stage startup. It was here that she first dove into the world of nfts and their applications to music.

      Outside of work, Jessica is making Web3 accessible and digestible with a mission to onboard 1 Million people into Web3.

      Connect with Jessica on LinkedIn here and Twitter here. And check out her Web3 guide here.

      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions

      www.wearedistillery.co
      33 min
    • Proud To Be: Boots
      In our latest episode we meet Pete Markey, Chief Marketing Officer for Boots where he is responsible for brand and marketing for the UK and ROI.

      Pete has held senior leadership roles at TSB, Aviva, the Post Office, RSA and MORE TH>N with his early career at Onetel, the AA and British Gas. He is an experienced Director, having worked across a range of disciplines including marketing, sales, e-business, customer experience, operations and strategy. 

      Pete has been awarded four prestigious Marketer of the Year awards and is a Fellow of the Marketing Society and the Chartered Institute of Marketing. In 2019, Pete was awarded the Diversity Ally award at the European Diversity Awards for his work as Exec Sponsor for the TSB LGBT network. Pete is a mentor for The Marketing Academy, OUTstanding and Solent University.
      Pete joins our our podcast series "Proud To Be", as we celebrate leaders who have created work and brand cultures that support the idea that it's good to be different and welcome diversity in the workforce. We're discussing the importance of inclusion and diversity within organisations, initiatives to remove unconscious bias, or ways brands could do more to challenge their status quo. Proud to be female, proud to be gay, proud to be black, proud to be different or just simply proud to be.
      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions
      www.wearedistillery.co
      36 min
    • Proud To Be: Google
      In our latest episode we meet Anubha Upadhyay, Brand & Audience Growth Marketing Lead for Think with Google APAC.

      As both a passionate DEI leader and marketer, Anubha shares her insights into her work helping to challenge the status quo by offering a platform for underrepresented voices and replacing stereotypes to empower people to become a more active part of the solution....and more.
      Our podcast series Proud To Be celebrates leaders who have created work and brand cultures that support the idea that it's good to be different and welcome diversity in the workforce. We're discussing the importance of inclusion and diversity within organisations, initiatives to remove unconscious bias, or ways brands could do more to challenge their status quo. Proud to be female, proud to be gay, proud to be black, proud to be different or just simply proud to be.
      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions
      www.wearedistillery.co
      24 min
    • Proud To Be: Superdrug
      Proud To Be celebrates leaders who have created work and brand cultures that support the idea that it's good to be different and welcome diversity in the workforce. In our latest episode we chat with Kendra Moffatt, Senior Inclusion & Engagement Manager, Superdrug.

      We speak to Kendra about Superdrug's 3 year streak being recognised in the Financial Times Leader in Diversity awards, how to communicate DEI both internally and externally, and how Superdrug embraced distillery's Diversity Typeface for World Day for Cultural Diversity for Dialogue and Development Day.

      Join the conversation using the hashtag #DistillerySessions and don't forget to leave us a comment, rating and of course subscribe!
      44 min
    • Proud To Be: eBay
      In our fifth episode of Proud To Be, we meet Chris Gardner - Trading Director, Diversity & Inclusion UK Lead, Ebay. 
      Chris leads the Diversity & Inclusion groups at eBay UK, an interest in which stemmed from growing up with a strong feeling that he wanted everyone in his life, both personal and work, to feel that they can truly express what is going on inside of them and be in an environment where they feel safe to do this, even if this means having to challenge the current orthodoxy.
      You can follow Chris on LinkedIn here: https://www.linkedin.com/in/chris-gardner-38131b62/


      28 min
    • Proud To Be: Innocent Drinks
      In our latest episode of Proud To Be, we meet Marta Pajón Fustes, Head of Technical and Inclusion & Diversity, Innocent Drinks.

      Our in depth discussion brings to life Marta's passion for I&D, and we get a comprehensive overview of Marta's work at Innocent and she shares how she's built a safe, learning environment for senior leaders, and more.

      Don't forget to leave us a comment and rating!
      43 min
    • Proud To Be: Together Equal
      In our third episode we meet Sarah Aird-Mash, founder of Together Equal, an inspiring initiative to change the world, one conversation at a time.

      You can learn more about Together Equal here: https://www.togetherequal.com/

      Celebrating diversity month, Proud To Be celebrates leaders who have created work and brand cultures that support the idea that it's good to be different and welcome diversity in the workforce. We'll be discussing the importance of inclusion and diversity within organisations, initiatives to remove unconscious bias, or ways brands could do more to challenge their status quo. Proud to be female, proud to be gay, proud to be black, proud to be different or just simply proud to be.

      Don't forget to subscribe and leave us a comment, and follow us on social media @wearedistillery and join the conversation #DistillerySessions

      www.wearedistillery.co
      10 min

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    Insights, intelligence and innovation from international creative practice distillery.