dnsUNFILTERED

In this episode, DNSFilter's Partner Evangelist, Mikey Pruitt dives into an engaging conversation with Dean Trempelas, MSP expert and leader at Helpt. Together, they explore the MSP landscape, the changing role of customer experience in retention, and how MSPs can avoid becoming just another face in a commoditized industry.

In this episode of dnsUNFILTERED, Mikey sits down with Cheyenne (Chey) Harden to explore his journey from an IT pro automating his way out of boredom to a thriving MSP owner. Chey opens up about the personal wake-up call that pushed him to create his own business and the lessons he learned along the way.

Chey shares how word-of-mouth referrals and strategic advertising helped him grow, along with the importance of hiring the right support to free up time for high-level work. He emphasizes the need to master skills that no one can take away, from scripting and programming to cybersecurity and business acumen.

Listeners will gain actionable insights on starting in IT or building an MSP, including the value of continuous learning and treating customers as equals. If you're looking to future-proof your IT career or thinking about launching a business, this episode delivers practical wisdom and inspiration.

Darrin Piotrowski built Courant on one core belief: people come first. In this episode of dnsUNFILTERED, he shares how rebranding from Rent-A-Nerd transformed his MSP into a trusted IT partner for New Orleans businesses. Darrin explains why human connection, local engagement, and live support set Courant apart, while cybersecurity is a standard, not an upsell. Discover how focusing on people—not just tech—can elevate your business.

The secret to success? Keeping it personal.

In this episode of dnsUNFILTERED, we sit down with Nathan Svec, MSP automation expert from Rewst.io, to dive into the world of automation for managed service providers.

An exclusive interview with Raffaele Mautone, CEO of Judy Security!

Tune in for insights from tech veteran Derek Gabriel, who charts his course from postscript programming to leading the charge in the MSP landscape. This episode is a deep dive into the trials and triumphs of tech entrepreneurship, underscored by Derek’s firsthand experiences and strategic acumen in cybersecurity.

Hi listeners? Welcome back to another episode. Today, we’re chatting with the one and only Quinn Varcoe from Blueberry Security. Quinn’s a wizard when it comes to Security Operations Centers and she’s here to spill all the beans. We’re talking about everything from the ABCs of SOCs, to carving out a career in the cyber world, and the rollercoaster ride of launching a cybersecurity startup.

In this insightful episode of our video podcast, we sit down with Aliese Alter, the Chief of Staff at DNSFilter and an expert in business operations. Formerly the Director of Business Operations, Aliese played a pivotal role in shaping the success of DNSFilter through her expertise in process optimization and organizational structure.

In this captivating episode of dnsUNFILTERED, we invite Cam Murphy, a seasoned cybersecurity expert with nearly two decades of experience in various fields, including the US Navy, Raytheon, and Sondhi Solutions. Join us as we delve deep into Cam’s remarkable journey through the world of cybersecurity, electronic warfare, meta-data analysis, information systems, and leadership.

Join David Sohn and Matthew Pincus, founders of Helpt, as they delve into the intricacies of selecting the right ticketing system for MSPs. Learn the pros and cons of diving in versus taking a methodical approach to migration, and discover how investing time upfront can lead to significant future resource savings.