Your digital lot is leaking customers — and most dealers don't even know it. In Episode 15, Chris Keene, John Anderson, and Renaldo Leonard pull back from recent AI conversations to sound the alarm on a problem hiding in plain sight: the fundamentals are broken at a lot of dealerships, and no amount of technology is going to fix them. They close with a real-world example of a Ford store selling half their inventory above market in under two weeks, and the exact three practices that separate high-performers from the rest. If you're a used car manager, GSM, or dealer principal heading into Q2, this episode is required listening.