In this episode of LotTalk, leadership expert Frank Knox joins Chris Keene, John Anderson, and Reynaldo Leonard to discuss what separates true leadership from management in today’s dealerships. Knox shares why sustainable change starts with behaviors, not KPIs, how to build courageous and communicative teams, and why ignoring data that contradicts your gut can derail your success. Packed with real-world examples and tough truths, this episode is a must-listen for dealer principals and managers who want to lead with consistency and vision.

Industry legend Ed French joins the LotTalk Leadership Series to break down what real leadership looks like in today’s market. From setting clear expectations and keeping score on losses to choosing clarity over comfort, French shares timeless lessons every used car manager and dealer can use to build high-performance teams and lasting success.

Ed Roberts (COO) and Letty Bozard (Dealer Principal) from Bozard Ford Lincoln reveal their proven leadership philosophy in this LotTalk episode. Discover why adaptability beats experience, how to eliminate silos between departments, and the one red flag that should disqualify any leadership candidate. Learn about BTOP (Best Team on the Planet), their framework for building accountability and innovation into dealership culture. Roberts and Bozard share real-world examples of delegating authority, creating shared vision, and why the secret to getting your team to care is simpler than you think. Essential listening for dealer principals, GMs, and anyone leading teams in automotive retail.

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In this episode of LotTalk, hosts Chris Keene, John Anderson, and Renaldo Leonard break down how margin compression is crushing used car profits—and what dealers can do to fix it. From merchandising speed and pricing strategy to digital retailing and customer experience, learn the practical steps top-performing dealers use to sell more inventory in the first 30 days and protect their gross.

In this episode of LotTalk, retired Army officer Bryant Love joins Chris Keene, John Anderson, and Renaldo Leonard to share leadership lessons that apply directly to dealerships. Learn how clarity, empathy, and critical thinking can transform your team and boost results.

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The LotTalk team—Chris Keene, John Anderson, and Renaldo Leonard—unpack today’s shifting used car market. Shopper counts are dropping, inventory is climbing, and old strategies like stockpiling are draining profits. Learn why time is your biggest enemy, how to treat digital leads with showroom urgency, and what financial insights managers need to keep your dealership profitable through the winter months.

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Learn how to transform your dealership into a true buying center. In this episode of LotTalk, Erik Vigil, John Anderson, and Renaldo Leonard share strategies for smarter inventory sourcing, avoiding aged units, and training your team to acquire more trades. Discover actionable ways to stock what sells, pay your staff to source vehicles, and stay ahead in today’s competitive used car market.

Learn more at ⁠⁠⁠⁠⁠www.lottalkpodcast.com⁠

In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson break down the latest used car market trends and share strategies for staying ahead when shopper demand cools. From smart pricing and merchandising to sourcing trades over auctions, learn how top dealers make halftime adjustments that keep them winning all year long.

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In this episode of the LotTalk Podcast, Chris Keene and John Anderson sit down with Lotpop founder Jasen Rice for a market update dealers can’t afford to miss. They discuss why shopper activity is slowing, how to prevent aging inventory, the truth about used car shortages, and why bucket management and leasing are critical strategies right now. Packed with practical advice, this episode will help used car managers boost volume and gross—without choosing between the two.

In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson tackle one of the biggest myths in used-car sales: that dealers must choose between volume and gross profit. They debunk industry headlines about “tight supply,” explain why aged inventory is killing net performance, and share practical strategies to clean up your lot and win in both profit and volume. Plus, hear how Lotpop offers free training for used car managers through their website to help you stay sharp in a shifting market. If you’re a dealer or manager looking to improve your used-car operation, this episode is packed with actionable insights.