Discover why dealers are missing out on one of the most powerful profit tools in automotive retail. Industry veteran Jim Holman joins the LotTalk hosts to break down the real benefits of leasing programs - from improved customer retention and service revenue to better inventory management and reduced floor plan exposure. Featuring actionable strategies on training, F&I structure optimization, and creating a sustainable inventory pipeline that keeps customers coming back. Perfect for used car managers, GMs, and dealer principals ready to stop overlooking proven fundamentals.

In this eye-opening episode of LotTalk, performance engineer Eric Gidney joins hosts Chris Keene, John Anderson, and Renaldo Leonard to expose the merchandising and lead management failures silently killing dealer profits in 2025. Eric shares real secret shopping results, explains why template responses are costing you deals, and provides a step-by-step framework for auditing your digital showroom. Whether you're a used car manager, general manager, or dealer principal, this episode delivers practical takeaways you can implement Monday morning to protect margins and improve conversion rates. Topics include: quality merchandising standards, defending price online, trade-in value negotiations, CRM response strategies, and the critical connection between digital presentation and gross profit. Powered by Lotpop.

Join Chris Keene, John Anderson, and Renaldo Leonard as they break down critical insights from industry veterans Frank Knox and Brian Benstock. Discover why data-driven decision-making beats gut instinct in used car acquisition, how to build disciplined processes that actually work, and why clarity in your operations is the key to dealership profitability. Learn practical strategies for reducing friction, improving inventory turns, and creating better experiences for both customers and staff. Perfect for used car managers, general managers, and dealer principals looking to elevate their acquisition game in 2025.

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Join Chris Keene, John Anderson, and Renaldo Leonard as they sit down with Brian Benstock—16-time #1 Honda dealer and 15-time #1 Acura dealer worldwide—for an unfiltered conversation about the dealership technology crisis. Learn the uncomfortable truth about team development, discover why mastering your current tools beats chasing new ones, and find out what Brian does at 4 AM that keeps him ahead of industry disruption. If you're drowning in subscriptions but starving for results, this episode is your wake-up call.

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LotTalk hosts Chris Keene and Renaldo Leonard sit down with Frank Knox, AutoAcquire AI founder and former CarMax executive, to discuss winning acquisition strategies for 2026. Learn why data and discipline beat gut-feel buying, how to leverage scarcity over market day supply, and why all acquisition channels work when you have the right approach. Frank shares the CARS framework (Clarity, Accountability, Results, Standards) and explains why winning 30% of appraisals should be your baseline. If you're struggling to stock your lot with profitable inventory in today's tight market, this episode delivers actionable strategies you can implement immediately.

Kick off 2026 with a hard reset on used car fundamentals. In this LotTalk Season 3 premiere, hosts Chris Keene and Renaldo Leonard break down why “margin compression” is often a self‑inflicted wound, not just a market reality. They dig into velocity, bucket management, and how to make smarter pricing decisions using real‑world SRP, VDP, and lead data instead of gut feel. You’ll hear cautionary lessons from CarMax, a live case study of a dealer who grew inventory but lost momentum, and a blueprint for partnering with fixed ops so recon doesn’t steal your first 30 days. If you’re a used car or inventory manager looking to plug profit leaks and stop “digging the hole” deeper in 2026, this episode is your playbook.

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Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged inventory strategies, shopping by price vs. selling by payment, merchandising that converts, and fixing your follow-up process. Hosted by Chris Keene, John Anderson, and Renaldo Leonard. Don't wait—2026 won't wait for you.

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Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable tactics for moving high-dollar inventory before year-end, the critical mistakes in merchandising that cost you leads, and how to position your dealership for a strong 2026. Perfect for used car managers, dealer principals, and anyone looking to maximize profitability in challenging market conditions.

In this LotTalk episode, Chris Keene, John Anderson, and Renaldo Leonard break down how used car dealers can survive a soft shopper index, fix aged inventory, clean up bloated tech stacks, and get their teams back to fundamentals so they hit 2026 with more gross, more volume, and less chaos.

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Discover why 22% of car buyers are bouncing from your dealership website in seconds—and what to do about it. The LotTalk hosts break down how millennials really shop for cars, why AI optimization is no longer optional, and the inventory mistakes that will destroy your spring selling season.

Learn more at www.lottalkpodcast.com