SaaS Metrics School

Do You Know the Difference Between SaaS Math and AI Math?


Listen Later

In episode #329, Ben Murray, The SaaS CFO, breaks down the growing debate around SaaS economics versus AI economics. A recent post claimed that “SaaS metrics are broken” and that traditional KPIs no longer apply to AI companies.

Ben challenges this idea and walks through why recurring revenue metrics still matter, how revenue models differ across SaaS and AI, and what CFOs need to understand about gross margin, unit economics, and total addressable market.

Key Topics Covered
  • Why claims that SaaS metrics are “broken” are inaccurate

  • The difference between SaaS economics and AI economics

  • Why recurring revenue metrics still apply to AI companies

  • How subscription versus usage revenue impacts KPI calculation

  • Gross margin expectations for SaaS vs. AI companies

  • Whether AI companies truly generate more profit per customer

  • The role of absolute profit versus per-customer economics

  • How AI may expand TAM by targeting labor budgets, not just software budgets

  • How Agentic AI affects financial modeling and cost structures

  • Using ROSE (Return on Software Employees) to evaluate AI-driven ROI

    What You’ll Learn
    • Why SaaS metrics still matter for both SaaS and AI companies

    • How CFOs should evaluate margins, ARR, and revenue quality in AI models

    • The difference between rate-based economics (ARPA, ACV) and volume-based economics (absolute profit)

    • How to think about financial strategy when transitioning from a pure SaaS model to an AI-embedded product model

    • How to assess realistic AI unit economics instead of relying on hype

       
      Who This Episode Is For
      • SaaS CFOs and finance leaders evaluating AI investments

      • Founders embedding AI into their product and adjusting their financial models

      • Operators who want a grounded understanding of real AI economics

      • Investors assessing how AI shifts revenue models and margins

        Related Resources
        • Ben’s upcoming deep-dive blog post on SaaS vs. AI economics: TheSaaSCFO.com

        • SaaS Metrics Foundation course for mastering KPI’s, ARR, MRR, and unit economics: https://www.thesaasacademy.com/the-saas-metrics-foundation

        • ROSE metric framework for analyzing AI-driven productivity and financial systems: https://www.thesaascfo.com/saas-rose-metric/

          ...more
          View all episodesView all episodes
          Download on the App Store

          SaaS Metrics SchoolBy Ben Murray

          • 4.6
          • 4.6
          • 4.6
          • 4.6
          • 4.6

          4.6

          11 ratings


          More shows like SaaS Metrics School

          View all
          The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

          The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

          536 Listeners

          The Official SaaStr Podcast: SaaS | Founders | Investors by SaaStr

          The Official SaaStr Podcast: SaaS | Founders | Investors

          176 Listeners

          WSJ What’s News by The Wall Street Journal

          WSJ What’s News

          4,366 Listeners

          a16z Podcast by Andreessen Horowitz

          a16z Podcast

          1,094 Listeners

          CFO THOUGHT LEADER by The Future of Finance is Listening

          CFO THOUGHT LEADER

          124 Listeners

          The SaaS Podcast: Build, Launch & Scale Your SaaS by Omer Khan

          The SaaS Podcast: Build, Launch & Scale Your SaaS

          187 Listeners

          Founders by David Senra

          Founders

          2,146 Listeners

          Equity by TechCrunch, Rebecca Bellan, Kirsten Korosec, Anthony Ha, Max Zeff, Theresa Loconsolo

          Equity

          338 Listeners

          Y Combinator Startup Podcast by Y Combinator

          Y Combinator Startup Podcast

          226 Listeners

          Wall Street Breakfast by Seeking Alpha

          Wall Street Breakfast

          1,038 Listeners

          Morning Brew Daily by Morning Brew

          Morning Brew Daily

          3,013 Listeners

          The Prof G Pod with Scott Galloway by Vox Media Podcast Network

          The Prof G Pod with Scott Galloway

          5,567 Listeners

          All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

          All-In with Chamath, Jason, Sacks & Friedberg

          9,888 Listeners

          Prof G Markets by Vox Media Podcast Network

          Prof G Markets

          1,404 Listeners

          The SaaS CFO by Ben Murray

          The SaaS CFO

          3 Listeners