What does it really take to deliver excellence — over and over again?

This week on Hey Amarillo, I sit down with Don Rhode, a seasoned restaurant leader who has built his career around creating exceptional guest experiences. Don currently serves as General Manager at one of Amarillo's consistently top-rated fine dining establishments, Cask & Cork, as well as the newer breakfast and brunch favorite, OVR EZE.

Before Amarillo, Don honed his craft in major food cities like Chicago and Austin — places where the bar is high and the standards are relentless.

In this conversation, we talk about: • What consistency actually requires behind the scenes • His philosophy on leadership and team culture • How great service is built — not improvised • And, of course, the food

What surprised me most? How applicable his leadership approach is far beyond restaurants.

If you care about building strong teams, delivering excellence, or simply appreciate a great meal — you'll enjoy this one.