Key Takeaways:

• Stakeholder-Centric:

• Ensure a communication strategy is developed around sustainability reporting that is driven by stakeholder needs

• Don’t neglect the passive or potential investors

• Depth and Frequency: Don’t just stop at the launch date plans, have a plan for targeted communications specific to multiple audiences year-round
• Multi-Channeled: Leverage multiple communication and media platforms, as stakeholders consume information in different ways
• Spokespeople: Identify and educate, from employees to the board, on how to tell your ESG story
• As ESG should be part of your sustainable risk strategy, so should the approach to ensuring consistency in public disclosures within and external to your financial reporting