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The inner workings of social influence and persuasion.
Want to change someoneâs mind? First, explains Robert Cialdini, you have to change their framing.
For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls âPre-suasion,â communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions.Â
âIt involves focusing people onâputting them in mind ofâthose motivators before they encounter [them] in the communicatorâs message,â Cialdini says, âbringing peopleâs focus of attention onto something that is nested in the messageâŚbefore that message is delivered, so they have been readied for the concept.â
In this episode, Matt Abrahams and Cialdini talk about the motivating power of FOMO, getting better advice from others, and how your next wine purchase could be influenced by what music is playing in the shop.
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Why practice is the key to success.
If thereâs anyone who knows about performing under pressure, itâs former NFL quarterback Andrew Luck. Whether playing in front of thousands or presenting to ten, his key to success is practice.
"There's a romantic notion that you rise to the occasion," says Luck, a Stanford graduate and four-time Pro Bowl selection. "But I think you settle to the level of your training. We practiced those high-pressure situations all the time.â From calling critical game-winning plays to navigating communication off the field, our performance in high-stakes situations, Luck maintains, is determined by our level of preparation.
In this episode of Think Fast, Talk Smart, Luck and host Matt Abrahams explore how deliberate practice can help us hone our performance across all domains of our lives. From managing high-pressure situations to building psychological safety in homes and workplaces, Luck shares insights gained from both sides of the field â as a player and now as a coach.
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Mindfulness can transform your communication and your career.
When we react, our instincts and impulses are in the driverâs seat. But when we take the time to reflect, thatâs when Marshall Goldsmith says we take back control of how we respond.
âââââBefore speaking at work, breathe,â Goldsmith says. âIs my comment going to improve this other human being's commitment? At home, breathe. Is my comment going to improve this relationship with someone I love? If the answer is no, why am I saying it?â
As a world-renowned executive coach, speaker, and best-selling author, Goldsmith teaches how a mindful approach can change how we relate to others, to ourselves, and even to our career goals and ambitions. Through reflection, we identify our values, which we can use to live what Goldsmith calls an âearned life â when the choices, risks, and effort we make in each moment align with an overarching purpose in our lives.â
In this episode of Think Fast, Talk Smart, Goldsmith joins host Matt Abrahams to explore practical strategies for bettering our interactions with others and ourselves, from his âfeed forwardâ method for giving and receiving constructive critique to his "daily questions" practice, which prompts reflective self-inquiry to keep us focused on what truly matters.
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"Start with the action moment or right before it," advises Hilary Price whose one-panel comic strips offer insights far beyond humorâtheyâre lessons in concise storytelling that resonate with anyone seeking to communicate effectively. âSimplify and amplify,â Price advises, emphasizing the art of clarity and impact. Every stroke of her pen strips away the unnecessary, letting the essentials shine through.
Creating her daily comic strip, Rhymes with Orange, Price starts with the game of âwhat if,â merging unexpected ideas to surprise and engage her readers. âYou want to start at the action momentâor just before,â she notes, pointing out how the unsaid often speaks louder. Price extends this philosophy beyond cartoons: whether crafting a presentation, a joke, or a story, itâs essential to leave room for the audience to co-create meaning. âDonât spoon-feed your readers,â she says. âThe joy comes from not getting it, then getting it.â
In this bonus episode of Think Fast Talk Smart, Price joins host Matt Abrahams to explore the power of surprise, stakes, and shared experience in storytellingâreminding us that the punchline, whether in humor or communication, is where the magic happens.
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Turn any meeting or get-together into a chance for deep connection and collaboration.
Whether youâre holding a team meeting or hosting a family get-together, the success of any gathering, says Priya Parker, isnât about the perfect agenda or venue, but about the intentionality behind how you bring people together.
â90% of the success of any gathering happens before anyone enters the room,â says Parker. As the author of The Art of Gathering: How We Meet and Why It Matters, and a strategic advisor who has helped organizations worldwide reimagine their gatherings, Parker believes that thoughtful preparation can turn any meeting, whether professional or personal, into a meaningful and memorable experience for all involved. âIntentionality is the first step,â she says, âto pause and ask: why are we doing this? What is the purpose? What is the need in this community or in this classroom or in this team?â
In this episode of Think Fast, Talk Smart, Parker joins Matt Abrahams to explore the art of meaningful gatherings, sharing practical strategies for everything from crafting invitations that prime engagement to designing powerful closings that leave a lasting impact. By being more thoughtful in bringing people together, we can transform ordinary meetings into extraordinary opportunities for connection and collaboration.
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AI is revolutionizing software development, but where do you start? Ashley Kramer, Chief Marketing & Strategy Officer and Interim Chief Revenue Officer at GitLab, joins CXOTalk to discuss how to integrate AI strategically into your DevSecOps process.
Her vover jeg pelsen, og tager fat i SAFe frameworket nok engang. Der er jo mange diskussioner i forskellige agile fora, der handler om, hvorvidt SAFe er agilt eller ej, og det er der mange holdninger til. Nu kaster jeg mine holdninger ind i diskussionen.
I de sidste mange ĂĽr har jeg brugt meget tid pĂĽ at analysere, hvordan de forskellige sĂĽkaldt agile tilgange virker. BĂĽde pĂĽ papiret og ude i virkeligheden. Jeg er nĂĽet til den konklusion af nej, SAFe er ikke agilt og skaber heller ikke agilitet.
I denne episode fortÌller jeg, hvordan jeg er nüet til den konklusion og hvorfor jeg mener, at SAFe er unødigt dyrt og tilmed nÌrmest umuligt at fü til at fungere.
Jeg indrømmer gerne, at jeg stikker nÌsen meget langt frem, og ved udmÌrket, at mange føler meget stÌrkt for SAFe. Jeg vil bare gerne parkere følelserne lidt og tage et nogenlunde objektivt og udogmatisk kig pü SAFe og hvad man egentlig kaster sig ud i, hvis man vÌlger at gü den vej.
Her i den Agile Agenda tager jeg jĂŚvnligt fat i nogle af de myter og vedtagne sandheder, som florerer i det agile landskab. I dette tilfĂŚlde er det myten om, at SAFe er den eneste vej, hvis men er stor eller skal skalere det agile. I forbindelse med en tidligere episode, som ogsĂĽ handlede om SAFe, gravede jeg i hvad andre agile specialister mener om sagerne. Jeg ville nemlig gerne finde ud af, om jeg var âAnnette alene i verdenâ.
I mit gravearbejde dengang stødte jeg pü en hjemmeside, som faktisk har samlet en lÌngere rÌkke agile koryfÌers holdninger til SAFe. Den hjemmeside hedder: www.safedelusion.com, og her er der mange agile kendisser, der udtaler sig, ligesom du kan finde en rÌkke cases med eksempler pü store virksomheder, der valgte SAFe til, men senere er güet vÌk fra det igen, fordi resultaterne udeblev, eller simpelthen gav dürligere resultater, end man havde før.
Summa summarum, sĂĽ er mine konklusioner baseret pĂĽ mine mange ĂĽrs praktiske erfaring med agile transformationer og viden om agile systemer fuldstĂŚndig pĂĽ linje med de holdninger, som disse verdenskendte agile folk giver udtryk for.
Jeg vil lige understrege, at jeg ikke forsøger at overbevise nogen om, at de skal eller ikke skal arbejde med SAFe. Det vil jeg slet ikke blande mig i. Mit formül er alene at vÌre rationel og faktuel og opfordre til, at der kommer flere fakta og fÌrre følelser pü bordet, nür vi snakker agile tilgange.
Remaining profitable in business is a simple equation â sales revenue exceeding operating costs. In this episode of The REWORK Podcast, 37signalsâ co-founders Jason Fried and David Heinemeier Hansson explain why controlling costs should be a bigger focus than what your competition is doing. They share some simple strategies for analyzing costs and share why operating without a formal office space might be worth considering.
Key Takeaways:
Links and Resources:
"You only compete with one thing" from Jason Fried's HEY World
"Our cloud-exit savings will now top ten million over five years" from David Heinemeier Hansson's HEY World
37signals' meet-up expenses
Books by 37signals
Sign up for a 30-day free trial at Basecamp.com
HEY World | HEY
The REWORK podcast
The Rework Podcast on YouTube
The 37signals Dev Blog
37signals on YouTube
@37signals on X
Bad situations are expected  at any point, thatâs a given, so how do we manage to deal with them effectively? At work, how do we help our teams become resilient?
Today you will learn specific strategies on that with Dr. Marie-HÊlène Pelletier, leadership psychologist, keynote speaker, executive coach, workplace mental health expert and author of the book The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health.
If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/Â
Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/Â
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