DYB Podcast

 

In this episode of DYB, Steve interviews Tony Isgrove, Owner/Operator of Isgrove Painting and Decorate based in Australia.   Tony grew up in the painting industry by working with his father, who was also a painter.   By the time Tony left school at age 16, he continued to work with his father until age 19, when he started his own painting business.   Although Isgrove Painting and Decorate was a challenge to get off the ground in the beginning,   Tony was able to persist through and grow his company sustainably by focusing on creating an outstanding customer experience, one person at a time.   With a solid client base and over 40 painters strong, Tony has since won numerous awards for his business.   Enjoy this conversation as both dive into the importance of a superior customer experience, company culture, and hiring a solid team. WHAT YOU'LL LEARN: -The importance of better serving your current clients, instead of looking for new customers -The regulatory differences for painting companies in Australia vs the USA -How to create an amazing customer experience   QUOTES: "You should really be looking after your current clients better."   "Do what you say you're going to do and be honest with your clients, always."   "Everyone I did work for had a great experience, and they would recommend their family and friends."   "Look out for your first clients from the start."   HIGHLIGHTS: [5:40] Why you should look after your current clients before considering advertising   [8:27] What are some things Tony does to stay top-of-mind for customers?   [16:43] What have been some of Tony's biggest paradigm shifts along his journey?   [39:53] The biggest difference between building a company in Australia vs. the USA?   LINKS & RESOURCES MENTIONED IN THIS EPISODE: Delivering Happiness - Tony Hsieh (Book about Zappos)   Group.me   Deputy   Tom's Planner   The Great Game of Business - Jack Stack   The E-Myth Revisited - Michael Gerber   Tony Robbins   Jeffrey Gitomer   The Magic of Thinking Big - David Schwartz   The Entrepreneur Rollercoaster - Darren Hardy   The 7 Habits of Highly Effective People - Stephen Covey ADDITIONAL FREE RESOURCES

Join DYB

DYB System PDF

EP01 9 Steps to Doubling Your Business Part 1

52 Blog Post Ideas PDF

YouCanBookMe VIDEO

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

11 Interview Questions PDF

9 Ways To Get HOA Work PDF

Connect with Tony on Facebook here

Connect with Steve on Facebook here

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

 

In this episode of DYB, Steve interviews Michael Hopkinson,

Owner/Operator of Hopkinson Painting based in Australia.

Growing up, Michael has always been a painter; Getting into the trade as soon as he was old enough at the ripe age of 17.

After a few years working in a large corporate environment, he left and moved on to start his own painting business.

Although he struggled at first, Michael eventually grew the business to the point of hiring 10+ staff members.

Enjoy this fascinating conversation as both dive into the cultural differences between the USA and Australia, the differences in business practices in both countries, Hiring, Leadership, and developing a custom tech stack for Michael's company.

--

WHAT YOU'LL LEARN:

-How to stop micromanaging your team

-Sowing the value of ownership into an organization

-How Learning Body Language helps you become a better leader

-Differences Between The USA and Australia; Culturally and Business-Wise.

-How business operates differently in smaller communities

--

QUOTES:

"You can't just say 'We'll just get started and see how it goes.' You need to put a price on your work."

"Give your painters freedom to do what they do best."

"If you love it, stick with it."

--

HIGHLIGHTS:

[20:18] What are the differences between the United States and Australian painting industries?

[26:54] What kind of Painting does Hopkinson Painting provide?

[31:06] What was the biggest paradigm shift Michael made that altered his business?

[38:50] What does Michael do to help elevate his company culture?

[42:42] What is in Michael's Tech Stack, and how he went about creating a custom application for his business.

--

RESOURCES:

Join DYB

Michael's Cathedral Project: See pictures below

Who Moved My Cheese - Spencer Johnson

https://www.amazon.com/Moved-Cheese-Spencer-Johnson-M-D/dp/0743582853

Blink - Malcolm Gladwell

https://www.amazon.com/Blink-Power-Thinking-Without/dp/0316010669

Paul Ekman

https://www.paulekman.com/

 

ADDITIONAL FREE RESOURCES:

DYB System PDF

EP01 9 Steps to Doubling Your Business Part 1

52 Blog Post Ideas PDF

YouCanBookMe VIDEO

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

11 Interview Questions PDF

9 Ways To Get HOA Work PDF

 

Connect with Michael on Facebook here

Connect with Steve on Facebook here

 

Press and hold to visit the page

Show Page Notes

 

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

 

Get your FREE DYB System PDF here: DYB System PDF

QUOTES:

"Do not discount without budgeting!”

"Get workers worthy of his wage.”

"Ask for help, but at the same time trust in your own ability.”

"Do not shift your responsibilities of your business onto other people.”

“Praise Publicly and Discipline Privately."

---------------

SUMMARY:

John Peek is the owner and co-founder of Peek Brothers Painting and is

one of DYB’s first mastermind group members.

Peek Brothers Painting, a 37-year-old painting contracting business in

San Diego, is lauded for offering their customers a neat, clean and

well-ordered job site along with a quiet, efficient, well equipped and

courteous crew.

John and his brother Ned began Peek Brothers to augment their income

during their college internship period in business school. After doing

so, John realized he did not want to go back to school and continue to

pursue their painting company.

In this episode, Steve explores John’s business journey, successes, and

challenges that he experiences when he became the sole owner of their

business when his brother moved out of the partnership. John also shares

his tech stack that helps him in leveraging his business.

---------------

WHAT YOU'LL LEARN:

- The challenge of business partnerships with family members.

- The Importance of finding a mentor group.

- How to treat your subcontractors properly.

- The importance of knowing your numbers.

---------------

 

HIGHLIGHTS:

[01: 56] John’s personal and his painting contracting business.

[06: 06] Importance of having a good service price offer, bookkeeping,

and budgeting system.

[10: 41] John’s experience when he and his brother Ned ended their

business partnership.

[13: 48] How John’s parents instilled his great business ethics and

values, and his father’s impact on him as a business person.

[19: 50] What was the paradigm shift that helped John improve and level

up his business?

[29: 11] What John’s tech stack looks like and what programs he uses in

his business to help him free up his time and focus on production and sales.

[34: 30] John’s business advice and encouragement he can give.

[35: 58] How to connect with John.

RESOURCES:

JoinDYB.com

   • Shop Class as Soulcraft: An Inquiry into the Value of Work -

Matthew B. Crawford

https://www.amazon.com/Shop-Class-Soulcraft-Inquiry-Value-ebook/dp/B00273BHPU

   • Travels with Charley in Search of America

https://www.amazon.com/Travels-Charley-Search-America-Steinbeck-ebook/dp/B001BC6GN6/

   • Cannery Row- John Steinbeck

https://www.amazon.com/Cannery-Row-John-Steinbeck-ebook/dp/B001BC6GUO/

---------------

ADDITIONAL FREE RESOURCES

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

Free DYB Book (Just pay 6.95 S&H)

11 Interview Questions PDF

Find Your Target Market PDF

9 Ways To Get HOA Work PDF

EP01 9 Steps to Doubling Your Business Part 1

Connect with John on Facebook

Connect with Steve on Facebook

 

Press and hold to visit the page

Show Page Notes

 

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

Press and hold to get your Free DYB System PDF:   http://dybcoach.link/DYBSystem

INTRO:

In this episode, Steve chats with Michael Murray, owner and operator of Textbook Painting; A painting company in Cleveland area.

Michael started his painting career when he was in high school, assisting in masking window and lifting spray equipment during summer breaks. Being exposed to the trade eventually developed his skills in painting, estimating and managing the crew.

Later on, he decided to put up his own painting business: Textbook Painting.

In this episode, we'll dive into Michael’s business journey, including how Michael has conquered the unique challenge of managing crews of Millennials.

Michael also shares the importance of a support system and the impact of a great business culture for the company's operation.

WHAT YOU'LL LEARN:

- The unique challenges of managing a team of Millennials.

- How Michael is able to continually invest in his employee's education.

- How to build a strong company culture.

 

QUOTES:

  "Take challenges and obstacles like a buffalo.”

"Spend a little more time planning and a little less time doing, doing,

and doing.”

"It is really hard to grow a business if you cannot make as much money

on every project that you could be.”

"Give those millennials the opportunity and real responsibility. I do

not think it is enough to just have a job and make a paycheck.”

"You show the client that you are the expert by educating them.”

HIGHLIGHTS:

[01: 48] Michael’s personal background and how he started his painting business.

[04: 30] What were the paradigm shifts that helped him improve and levelup his business?

[06: 10] The vital role of his wife's help in his business.

[09: 56] What was his experience in managing millennial workforce?

[19: 35] Importance of building up a strong business culture.

[27: 00] Michael’s love for books, organizing a book club, top book that he would recommend every business owner to read.

[44: 22] What Michael's tech stack looks like and what programs he use in his business.

[53: 06] How his lowball service pricing transitioned to premium charge value pricing.

[57: 23] Michael’s advice to struggling business owners.

RESOURCES:

Mindset: Carol S. Dweck

How to Win Friends & Influence People by Dale Carnegie

The E-Myth Revisited: By Michael E. Gerber

Traction: Get a Grip on Your Business by Gino Wickman

Scaling Up: By Verne Harnish

JoinDYB.com

ADDITIONAL FREE RESOURCES

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

Free DYB Book (Just pay 6.95 S&H)

11 Interview Questions PDF

Find Your Target Market PDF

9 Ways To Get HOA Work PDF

EP01 9 Steps to Doubling Your Business Part 1

 

Connect with Michael on Facebook

Connect with Steve on Facebook

 

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

 

Get your FREE DYB System PDF INTRO:

In this episode of DYB, Steve gets the chance to chat with Joe Elmore:

Owner & Operator of Armor Tough Painting out of Detroit, Michigan.

Joe's business success so far is stemmed from one simple concept: Focus.

Joe fleshes out how Focus has completely transformed the success of his

business forever, enabling him to double his profit this year -

consistently reaching at least 65% profit margin in a unique niche.

Joe also delves into this niche, unpacking the unique

challenges that comes with running Armor Tough Painting.

 

WHAT YOU'LL LEARN:

- The unique challenges and differences between this unique niche vs

typical painting jobs.

- How to approach getting video testimonials from clients.

- How to properly delegate tasks to team members by leveraging their

strengths

 

HIGHLIGHTS:

[5:55] What is Joe's target market?

[8:46] How does industrial painting differ from residential or commercial?

[13:35] What is the biggest changes that Joe made to bring his business

to the next level?

[26:36] How much value has video testimonials brought to Joe's business?

[31:02] What is Joe's biggest piece of advice to share with the DYB

Community?

QUOTES:

"It doesn't pay to be a jack of all trades."

"If you talk about yourself, it's bragging. But if others talk about

you, it's proof."

"Play into your strengths. Delegate the rest."

"Focus. You can't do everything at once."

RESOURCES:

Double Your Business - Steve Burnett

Compound Effect - Darren Hardy

The Everything Store - John Stone

TSheets

JoinDYB.com

Basecamp 2

Google Apps for Business

Wunderlist

ADDITIONAL FREE RESOURCES

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

Free DYB Book (Just pay 6.95 S&H)

11 Interview Questions PDF

Find Your Target Market PDF

9 Ways To Get HOA Work PDF

EP01 9 Steps to Doubling Your Business Part 1

Connect with Joe on Facebook

Connect with Steve on Facebook

 

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

 

Get your FREE DYB System PDF

In this episode of DYB, Steve Burnett chats with Brendan Ryan, Owner, and Operator of Ryan Painting in Philadelphia.

Brendan’s first exposure to the painting world came in the form of summer jobs through his college, although it would never re-enter his periphery as a career opportunity until later in life.

Brendan eventually graduated with a Masters in Philosophy, and immediately applied his knowledge, in his words, to “Spending time in deep contemplation on unemployment.”

One day, an epiphany descended on Brendan for him to go back to college to become a Teacher,

which once back in the workforce, led unsurprisingly to a downhill spiral of drinking.

Frustrated with his trajectory, Brendan started Ryan Painting, which grew to be a fairly successful company.

Ironically, although Ryan Painting was doing well, Brendan eventually got bored with painting and purchased a Roofing Company, with ZERO experience in the field!

Although this seems like a rash decision, Brendan became incredibly more grateful of the Painting Business – a new perspective as a result of seeing how difficult it is to run a profitable Roofing Business.

Since selling his roofing business and focusing 100% on painting, Ryan Painting has reached heights unimaginable.

Needless to say, Brendan’s story has been a roller coaster of absurdity, and profound life lessons that everyone can apply.

YOU WILL LEARN:

•     How to Actually Achieve your Goals (Simply by Writing Them Down).
•     The Importance of Focusing on ONE solution (or Business) at a time.
•     The parallels between the Painting Business and Brendan’s Roofing Company.
•     How to Sell your Services when Starting Out.

QUOTES:

“The Harder I Work, the Luckier I Become.”

“If you aim at nothing, you will hit it every time.”

“Don’t be busy being busy.”

“The Painting Game is a Mental Game. It is Won or Lost in your Head.”

“You have to have a vision of what you want to accomplish.”

HIGHLIGHTS:

[7:45] How did Brendan Market his Painting Business in the Early Days?

[12:22] What are some big paradigm shifts Brendan made that enabled his business growth?

[20:50] What differences & challenges are there in Roofing vs Painting?

[335:52] One thing Brendan does that makes the biggest impact in his life.

RESOURCES:

DYB System FREE PDF

Get Everything You Can Out of All You Can Get – Jay Abraham

Basecamp 2

Pipeline Deals

PEP:

DYB Coffee

ADDITIONAL FREE RESOURCES

JoinDYB.com

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

Free DYB Book (Just pay 6.95 S&H)

11 Interview Questions PDF

Find Your Target Market PDF

9 Ways To Get HOA Work PDF

EP01 9 Steps to Doubling Your Business Part 1

Connect with Brendan on Facebook

Connect with Steve on Facebook

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

Free DYB System PDF: http://dybcoach.link/DYBSystem

In this episode of the DYB Podcast, I get the chance to chat with Marc Poulos, Owner and Operator of Marc Poulos Painting in the Chicago area. Marc is a former employee of Ritz-Carlton, where he experienced first-hand what exceptional customer service looks like. This "Customer First" mentality has heavily influenced his painting business on every level, and inspires his employees to carry it forward. In addition, Steve and Marc discuss General Self-Development Topics, Mindset, and Hiring.

 

QUOTES:

"We always ask ourselves, how can we make this better?'"

"You can only be a hero to so many people - and when you have the support of the people you want to be a hero to, there's no stopping you."

"You should want to become a millionaire - not because of the money, but who you have to become in order to get that million."

"Processes make what seems difficult very easy."

 

HIGHLIGHTS:

[4:16] How Marc's experience working at Ritz-Carlton has contributed to the success of his business

[18:34] What are the greatest Paradigm Shifts that Marc made that improved his business

[36:30] How did Marc create the culture his company has today?

[46:11] What Does Marc's hiring process look like?

In this episode of the DYB podcast, Steve gets the chance to chat to Marc Poulos,

Owner and Operator of Marc Poulos Painting in the Chicago area.

Marc is a former employee of Ritz-Carlton, where he experienced first-hand what exceptional customer service looks like.

This "Customer First" mentality has heavily influenced his painting business on every level, and inspires his employees to carry it forward.

In addition, Steve and Marc discuss General Self-Development Topics, Mindset, and Hiring.

 

RESOURCES:

DYB System PDF

Earl Nightingale - The Strangest Secret

Tony Robbins - Unlimited Power

Bob Burg The Go-Giver 

Carol Dweck - Mindset

Jeff Olsen - Slight Edge

Darren Hardy - Compound Effect

Marshall Goldsmith - What got you here won't get you there

Marshall Goldsmith - How to get your mojo back

I Love Marketing Podcast

11 Interview Questions PDF

TSheets

Group.me

https://groupme.com/en-US/

Wunderlist

PEP (Painter's Estimating Program)

Basecamp 2

ADDITIONAL FREE RESOURCES:

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

11 Interview Questions PDF

Pre-qualifying Questions PDF

9 Ways To Get HOA Work PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

Free DYB Book (Just pay 6.95 S&H)

EP01 9 Steps to Doubling Your Business Part 1

 

Connect with Marc on Facebook

Connect with Steve on Facebook

 

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

Free DYB System PDF: http://dybcoach.link/DYBSystem

INTRO:

In this episode of the DYB Podcast, Steve gets the chance to chat with Ryan Anderson; Owner of Alliance Painting in the Dallas-Fort Worth area. Disillusioned by his previous career as a Manufacturing Plant Controller, Ryan moved to the Dallas area to start his painting business. Since then, Alliance Painting has seen massive success: Selling $750K in the first year, and growing to $1.2M the next year. In this conversation, Ryan will unpack the history of the business and the secret to its massive growth: Proper positioning in the local market to pre-qualify leads.

 

QUOTES: 

"If you do your marketing the right way, people will qualify themselves instead of you qualifying them."

"The best thing I did for the business was hire a coach. It's really easy to get lost in the woods by yourself."

"Sales are for show. Profits are for dough."

"Appreciation and Encouragement [for employees] go much further than Money and Bonuses."

HIGHLIGHTS:

[13:00] How did Ryan get the "Entrepreneurial Bug?" [23:31] Learn about Ryan's biggest source of support and encouragement. [35:57] What was the biggest paradigm shift Ryan made to get where he is now? [49:39] How important is culture to Ryan's company?

LINKS & RESOURCES MENTIONED:

JoinDYB.com

They Ask, You Answer - Marcus Sheridan How to Win Friends and Influence People - Dale Carnegie Influence - Robert Cialdini Basecamp 2 Zapier Acuity Scheduling http://paintestimating.com/ Quickbooks Pipeline Deals Hubdoc Grasshopper PostPlanner C25K Running App 

ADDITIONAL FREE RESOURCES

DYB System PDF

YouCanBookMe VIDEO

52 Blog Post Ideas PDF

11 Interview Questions PDF

Pre-qualifying Questions PDF

9 Ways To Get HOA Work PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

 

EP01 9 Steps to Doubling Your Business Part 1

 

Connect with Ryan on Facebook

Connect with Steve on Facebook

 

Press and hold to visit the page

Show Page Notes

 

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

Free DYB System PDF: http://dybcoach.link/DYBSystem

INTRO:

Dalton Tomlinson is the Owner & Operator of Supreme Painting and a DYB Coach.

At the ripe age of 21, Dalton began his first painting business starting with newly constructed Tract Homes in the Dallas-Fort Worth area. Since then, Dalton re-launched his business as Supreme Painting and has seen massive success by changing his mindset from working 'in' the business to working 'on' the business.

Enjoy this incredibly insightful conversation into the inner workings of his business, including Dalton's Sales Process, Story, and Apps that help he and his team work effectively.

QUOTES:

"I try to do as much preselling before I show up as I can."  - Dalton Tomlinson

"I always try to call the customer. Not many people in different industries do this enough." - Dalton Tomlinson

"99% of the time, people don't really think a job is too much money. You just haven't communicated the job's value well enough yet." - Dalton Tomlinson

"Nobody knows everything. Get out and talk to people, and get as much help as you can." - Dalton Tomlinson

HIGHLIGHTS:

[7:05] What gave Dalton the courage to go after painting at such a young age? [15:12] What was the biggest paradigm shift Dalton had that created his success? [19:20] What is Dalton's sales process, and how did he get to that point? [40:45] What is Dalton's favorite marketing and networking avenue? [51:00] What are some books that has left a big impression on Dalton?

LINKS & RESOURCES MENTIONED IN THIS EPISODE: 

Join DYB

Estimate Rocket

Basecamp 2

Group Me

Audible

Dashlane Skitch

Zillow

Grasshopper (VOIP Phone)

SendOutCards

The Compound Effect - Darren Hardy

Sell or Be Sold - Grant Cardone

Connect with Dalton Tomlinson 

Connect with Steve Burnett

  ADDITIONAL FREE RESOURCES 

JoinDYB.com

DYB System PDF

EP01 9 Steps to Doubling Your Business Part 1

52 Blog Post Ideas PDF

YouCanBookMe VIDEO

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

11 Interview Questions PDF

9 Ways To Get HOA Work PDF

 

Press and hold to visit the page

Show Page Notes

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?

Free DYB System PDF: http://dybcoach.link/DYBSystem

Is it possible to be a painting contractor and make a ton of money?

"Oh YEAH!" says Jeff.

Did it happen immediately?

Let's find out...as you may have guessed from the title...not for Jeff.

Jeff Sommers is the owner of ESP Painting and business coach at DYB. In this conversation, Jeff opens up about real struggles he had to go through while building his business over the years - from a massive IRS bill, to moving back in with his parents (with a wife and a kid!).

In addition, you will learn how he was ultimately able to overcome these excruciatingly difficult challenges by changing his core mindset, implementing systems, and never giving in.

 

 

QUOTE:

“Half the struggle of getting what you what in life is believing you can achieve those things.” - Jeff Sommers

 

HIGHLIGHTS:

8:55 Jeff explains some of his initial struggles in building the business

13:18 How Jeff was able to learn more about painting

17:28 How was Jeff able to generate his leads? 

26:28 How Jeff was able to get out of his funk by using his "Deliver It Creation" worksheet

33:12 How Michael Gerber's E-Myth changed Jeff's business when he re-launched

 

LINKS AND RESOURCES MENTIONED IN THIS EPISODE:

 

Join DYB

DYB System PDF

E-Myth Revisited by Michael Gerber

10X by Grant Cardone

Scaling Up by Vern Harnish

3 P's to Find Your Target Market

Acuity Scheduler

Google Business Suite - G-Suite - Priority Inbox

Prosper Works

Basecamp/2

Estimate Rocket

VeriClock

GroupMe

Zappier

YouCanBook.Me

 

[email protected] to contact Jeff Sommers

 

LINKS TO ADDITIONAL FREE RESOURCES

 

EP01 9 Steps to Doubling Your Business Part 1

EP02 9 Steps to Doubling Your Business Part 2

52 Blog Post Ideas PDF

YouCanBookMe VIDEO

Pre-qualifying Questions PDF

Video Testimonial Checklist PDF

3 Steps To Get Leads From FB PDF

11 Interview Questions PDF

9 Ways To Get HOA Work PDF

 

Press and hold to visit the page

Show Page Notes

 

Thank you very much for joining us today! If you received value, would you take a quick few seconds and leave us a review on iTunes, please?