FULL SHOW NOTES
https://podcast.nz365guy.com/393 

• An introduction about Hector Tellado’s life and what he does when he’s not doing Microsoft. 
• How did Hector balance the work from home and work from the office type? 
• Hector discusses the Dynamics 365 Field Service. 
• How long has Field Service now been in the business? 
• Where Field Service is at now; its opportunities, position, and how it stands globally  
• Hector talks about the new features and tools 
• What are the common use cases Hector is seeing with Dynamics 365 Field Service? 
• What are the types of organizations that use the application to manage their field service? 
• Scheduling System - what are the markets or requests that people would like to see happen? 

RESOURCES MENTIONED:
YouTube Channel for field service - https://www.youtube.com/channel/UC7Rd031NCJZekAkNU2bb8Kg/videos
Overview of Dynamics 365 Field Service - https://docs.microsoft.com/en-us/dynamics365/field-service/overview
Dynamics 365 Field Service - https://dynamics.microsoft.com/en-us/field-service/overview/ 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith