FULL SHOW NOTES
https://podcast.nz365guy.com/7

• Jerry’s career so far and CRM Innovations
• Creating the right type of culture
• Relationship with Microsoft
• Leadership and Management
• Been an implementation partner and an ISV
• Microsoft AppSource
• Using 3rd party tools in the practice
• Microsoft community and the benefit to a Dynamics practice
• The biggest challenge as a business owner
• The future for Dynamics 365
• The future for Dynamics 365 partners

Books Mentioned

Never Split the Difference: Negotiating As If Your Life Depended On It – Chris Voss & Tahl Raz http://amzn.to/2ikrGir

Resources

• CRM Innovation https://www.crminnovation.com
• CRM Innovation ISV Products https://www.crminnovation.com/crm-solutions
• YouTube https://www.youtube.com/user/crminnovation
• XRM Toolbox https://www.xrmtoolbox.com
• ClickDimensions http://clickdimensions.com
• Waze https://www.waze.com/download?from=get
• Office Lens https://www.microsoft.com/en-us/store/p/office-lens/9wzdncrfj3t8

Music Credits
I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, Morusque

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith