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E175 'Shaping the Future of AI Agents ' with Microsoft Ireland's Jennifer Geraghty Ryan
Today's guest is Jennifer Geraghty Ryan, Principal Product Manager at Microsoft Ireland. As AI agents emerge as some of the most exciting innovations, Jennifer – who was an AI Person of the Year finalist at the 2024 AI Awards - delves into her journey and the groundbreaking work that her team is doing with AI agents and Copilot Studio.
Topics include:
0:00 Building AI agents to empower customer success teams
3:18 Empowering global impact through Microsoft's Copilot Studio platform
4:42 Aligning generative AI with customer priorities for impact
8:15 How GPT exceeded expectations in due diligence automation tasks
10:05 Ensuring transparency and citations for AI-driven agent actions
11:45 Why AI's non-deterministic nature complicates traditional software testing methods
13:37 How AI agents will transform workflows into dynamic, multimodal interfaces
16:11 Humans will manage agents, overseeing tasks and escalation
View all episodes
By AI IrelandToday's guest is Jennifer Geraghty Ryan, Principal Product Manager at Microsoft Ireland. As AI agents emerge as some of the most exciting innovations, Jennifer – who was an AI Person of the Year finalist at the 2024 AI Awards - delves into her journey and the groundbreaking work that her team is doing with AI agents and Copilot Studio.
Topics include:
0:00 Building AI agents to empower customer success teams
3:18 Empowering global impact through Microsoft's Copilot Studio platform
4:42 Aligning generative AI with customer priorities for impact
8:15 How GPT exceeded expectations in due diligence automation tasks
10:05 Ensuring transparency and citations for AI-driven agent actions
11:45 Why AI's non-deterministic nature complicates traditional software testing methods
13:37 How AI agents will transform workflows into dynamic, multimodal interfaces
16:11 Humans will manage agents, overseeing tasks and escalation
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