Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

In this episode, I am joined by James Stevenson, Principal at Kaizen Institute Western Europe. James brings clarity, calm, and sharp thinking to the world of continuous improvement. 

We talk about what Kaizen truly is (and what it is not), why it starts with the customer, not the process, and how so many change efforts lose their way by optimising for convenience rather than value.

From leadership mindsets to simulated learning, from efficiency gains to the often-ignored question of “what happens after the improvement?”, this conversation looks at the human and the structural sides of change. 

We also explore the role of artificial intelligence in continuous improvement, and how AI might be the sharpest new tool in the Kaizen toolbox, if used wisely.

If you are in the business of enabling better change, better work and better workplaces, this one will land.

I am grateful to have James chatting with me today. 

About James

A conscientious and hard-working consultant at Kaizen Institute Western Europe.

Contacts

James’ Profile

linkedin.com/in/jameskaizen

Website

uk.kaizen.com/ (Company)

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Ali Juma
@The Inner Game of Change podcast

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