It turns out to be that the answer is actually . . . . . . . ALMOST.

Did you just sign your life away on that PSTN contract?

Although E911 service may have been included contractually, there were probably specific clauses in the Master Service Agreement that outlined specific terms regarding 911 calling.

ALI, PS-ALI - Are they the same? Do I need to pay additoinal monthly fees to get proper building reporting?

Find out how to use your knowledge to lower or even eliminate those E911 management monthly fees on your bill, while increasing E911 reporting functionality.

In many cases, the telecommunicator will call back the caller in an effort to determine if help is actually needed. However, In the case of an MLTS PBX, the callback may not be so simple as quite often the number presented to the PSAP may not be the actual number of the caller. In fact, the caller may not even have a dialable number on their device.

This week Fletch discusses the impact of that today's devices and technology have on Emergency Services, First Responders, PSAPs as well as the general public with Clinton McDaniel, Avaya's Global BizDev Leader for Public Safety. With NG911 NG112 quickly approaching, new methods will be required to handle the new payloads of additional data and information about events.

Creating a preparedness program for your employees and your business can have a major impact on employee safety. The Ready.gov business section will assist you in developing a preparedness program for your business by providing tools to create a plan that addresses the impact of many hazards. The website and its tools utilize an "all hazards approach" and follows the National Fire Prevention Association standard on business continuity. DHS has even created a humorous video highlighting the need for preparedness plan.

AUDIO ONLY Version of the last Podcast. Still working out the video bugs.

A common request I see is the ability to record an outbound 911 call. When asked why, the typical response is "so we know exactly what was said and to whom to protect ourselves from liability." Since all 911 centers that I know of record and archive all inbound calls for the same reason, I'm not sure why the enterprise would risk any potential interaction with the outbound call, other than to be nosey.

A common request I see is the ability to record an outbound 911 call.

When asked why, the typical response is "so we know exactly what was said and to whom to protect ourselves from liability."

Since all 911 centers that I know of record and archive all inbound calls for the same reason, I'm not sure why the enterprise would risk any potential interaction with the outbound call, other than to be nosey.

You are ready to plan your Enterprise E911 policy. Do you know what you need from every aspect in your business? What about Legal? HR? Or others? Telecom Attorney Martha Buyer (http://www.marthabuyer.com/) talks about all of this in her new White paper sponsored by 911ETC and produced by CCMI & The Voice Report. Join her and Fletch on this 100th episode of E911 Talk.

The advent of mobile 4G technology will start to provide larger and larger wireless pipes to the corporate environment. With SIP trunking becoming extremely popular from a price and deployment perspective, it might not be long until we see the enterprise "cutting the cord" and impacting E9-1-1 revenues to Public Safety.

The caller from Chevron, calmly stated the problem, a fire, and the location, crude unit number four. Unfortunately this meant nothing whatsoever to the 911 call taker. 911 call takers are paid to answer 911 calls. Not to decipher what "crude unit number four" means from a location perspective. This is exactly what I was talking about in my podcast last month Cube 2C 231 means just about as much as "I'm wearing blue socks."