NENA announced today that its Executive Board formally approved an end-state architectural vision for Next Generation 9‑1‑1; along with a number of directives for additional Technical Development review. The document, commonly known as “i3,” lays out a detailed architecture for key elements of NG9‑1‑1 systems, describing how networks and devices will eventually work together to enable voice, text, picture, and data exchange between citizens and first responders.

Mark J. Fletcher, ENP provides his insight on this recent event.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP provides an update on the FCC's Emergency Access Advisory Committee and their Blue Sky NG911 discussion.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP discusses the potential errors with User Entered Location information for E911

Mark J. Fletcher, ENP, Product Line Manager for E911 at Avaya discusses specific questions to ask the Dev Connect vendors displaying their products at the International Avaya Users Group (IAUG) Show in Las Vegas this week.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP discusses the NENA i3 Standard and the potential threat to NG911 deployment if adoption is delayed.

Wide spread adoption of recommended E911 standards – despite everyone’s "good intentions" – has been an elusive goal. Now, in an industry first, the Michigan PUC has initiated a proceeding that would make penalties for MLTS E911 noncompliance mandatory. Listen in as Mark Fletcher, Avaya’s E911 Product Manager, and Voice Report Publisher George David discuss the prospects of the Michigan initiative, and as importantly, the precedent it may set for the rest of the nation.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP reviews the process for a typical E911 deployment in a corporate Enterprise. In Part 4 we discuss the LIS functionality in greater detail as well as define some basic requirements of the LIS and OSN Notification Services that should be included inthe RFP for E911 remediation, as well as ensuring the smooth transition to NG911 without a forklift in the future.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP reviews the process for a typical E911 deployment in a corporate Enterprise. In Part 3 we discuss the requirement for a Location Information Server or LIS and the 5 questions you should ask when issuing an LIS RFI.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP reviews the process for a typical E911 deployment in a corporate Enterprise. In Part 2 we discuss how to do some preliminary testing of Caller ID / ANI and comparing that to what the PSAP is getting to determine if Call Screening is active on your trunk group that could

prevent proper PSAP termination and the screen pop they see.

Avaya's Product Line Manager for Emergency Services, Mark J. Fletcher, ENP reviews the process for a typical E911 deployment in a corporate Enterprise. In Part 1 establishing the level of remediation and doing some baseline testing with the PSAP is discussed.