THE ECOMMERCE EDGE Podcast with Jason Greenwood

E94: Talking Omnichannel Customer Service Excellence w/ Jasper Koolen, Gorgias - At the Coalface Podcast - 2 September 2021


Listen Later

Jasper is the Strategic Partner Manager APAC at Gorgias
Gorgias is an omnichannel customer service and helpdesk platform: www.gorgias.com
Jason and Jasper discuss how customer service and support is critical to the success of any eCommerce or omnichannel business and how it can actually be turned into a profit centre done right
Gorgias is an omnichannel heldesk system that allows merchants to manage all of their customer communication channels in one platform - email, live chat, SMS, phone calls, FB, IG, reviews, and more
Gorgias has deep, native integrations with Shopify, BigCommerce, Magento and many other commerce, communications and operational platforms
Jasper is an expert in omnichannel customer service technology and experiences and you'll love the tips he gives to merchants wanting to level up their CS game BIG!
...more
View all episodesView all episodes
Download on the App Store

THE ECOMMERCE EDGE Podcast with Jason GreenwoodBy Jason Greenwood

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

8 ratings


More shows like THE ECOMMERCE EDGE Podcast with Jason Greenwood

View all
The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

6,689 Listeners

The Hard Truth About B2B eCommerce by Isaiah Bollinger

The Hard Truth About B2B eCommerce

7 Listeners

Master B2B Friday 15 by Master B2B

Master B2B Friday 15

3 Listeners

B2B eCommerce Show by Justin King

B2B eCommerce Show

0 Listeners