eBay for Business

The 2017 eBay SHINE Awards Small Business of the Year Contest! Our guest is Federica Rabiolo, Manager, Seller Communications, eBay.

http://www.ebay.com/shineawards

Trust and taking returns! Our guest is Patty Whitlock, known on eBay as Top Rated Seller theshoppingmom2.

Open phones, Contact Us email and more: Griff received a damaged item that resulted in an interesting customer service experience. David, Delray Beach FL (tenorsax47), requested a listing dish. Forrest, Lakewood WA (hulkhauler1), had a question about multiple sellers selling out of the same warehouse.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

Lee reminded listeners that Episode 7 of eBay's Open for Business podcast drops today.  It's titled "Hiring, Firing and Scaling...Creating a Workplace Culture". Listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed at http://www.ebay.com/openforbusiness. Griff reminded store owners to use their Q2 coupon for eBay-branded shipping supplies (http://www.ebay.com/supplies).

Griff and Lee read "Top 10 Growth Strategies" from eBay's Seller Center. They also shared current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

 

 

Lupe, Reston VA (hapachico), asked for a dish of item number 361964313135 and received a score of 5 tureens, which earned her an eBay Radio dish towel. Lee reminded listeners to download eBay's Seasonal Moments Guide at http://cc.ebay.com/docs/default-source/documents/dmk/global-dmk/ebay_seasonal_moments_guide_2017.pdf.

She also shared part of Audrey Tracy's eBay for Business (http://www.ebayforbusinessblog.com) post about turning your next trip into a sourcing opportunity. Dona, Fort Wright KY (homecraftframing), asked for a listing dish of item number 162454377517 and was carried over to the next segment.

Carried over from the prior segment, Griff and Lee continued their dishing of item number 162454377517, for Dona, Fort Wright KY (homecraftframing). David, Boca Raton FL (djmovers99), asked about using stock photos. Lee shared the rest of Audrey Tracy's eBay for Business (http://www.ebayforbusinessblog.com) post about product sourcing while traveling.

Griff and Lee read "Why You Must Learn to Delegate - And How To Do It", adapted from a post by Rieva Lesonsky at http://blog.fundinggates.com. Pricing changes detailed in the 2017 Spring Seller Update (http://www.ebay.com/sellerupdate) go into effect next Monday, May 1.

Lee reminded listeners to check out Episode 7 of eBay's Open for Business podcast, which drops today.  It's titled "Hiring, Firing and Scaling...Creating a Workplace Culture".  To listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed, go to http://www.ebay.com/openforbusiness. Cindy, San Diego CA (pattycyn), asked about using watermarks on her photos.

Open phones, Contact Us email and more: Andrea, Mooresville NC (tookieryan), called back to discuss the ramifications of changing her eBay ID and store name. Ed, Corning NY (eds-e-threads), asked about the new $30 Promoted Listings credit. Cat, Bay Shore NY (varoom1234), got dinged for a late shipment due to her time zone.

Episode 6 of eBay's Open for Business podcast, titled "Who You Are, Not What You Sell", is all about the importance of having a mission statement; to listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed, go to http://www.ebay.com/openforbusiness.

Maria, San Jose CA (thestylelister), asked for a re-dishing of her eBay item number 182513057036; she earned a score of 5 tureens and won an eBay Radio dish towel! Sharman, Birmingham AL (topfloorfinds), won the Secret Word Contest.

Why being an eBay buyer helps you to be a more successful eBay seller! Our guest is longtime eBay educator Stephanie Inge, known on eBay as stephintexas.

http://www.virtualtrainingcamp.com

How to win your newbie customers' trust! Our guest is Cindy Hallsted, known on eBay as Top Rated Seller pattycyn.

http://www.somesilversomegold.com