eBay for Business

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, to start off 2021, Kirsty Dunn goes over the best seller submissions to the question “What Motivates You?” and Griff is joined by both Brian and Rebecca to go over two big seller questions that were sent into [email protected]; one is about removing feedback and our podcast trio outlines step-by-step, the best way to facilitate a return request from an International Buyer.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

06:26 - Kirsty Dunn - What Motivates You?

22:17 - Q&A and Outro - Feedback / International Returns

 

 

New Links for Ep 122:

Stay at Home Moms Selling On eBay Facebook Group - https://www.facebook.com/groups/32834244401/

Seller FAQs - https://contact.ebay.com/ws/eBayISAPI.dll?ManageSellerFAQ

Money Making Mondays (Suzanne Wells) - https://www.youtube.com/channel/UC0jQVSDUTGLj83382j2DPMA   Lindy Glenn Motivation Monday - https://www.youtube.com/watch?v=AWnHFlMJ4fc

 

International Returns Links

Canada Post - https://www.canadapost.ca/cpc/en/personal/sending/parcels/compare-services-international.page?

https://www.canadapost.ca/information/app/far/business/findARate?execution=e1s1

 

Royal Post (UK) - https://www.royalmail.com/sending/international

 

La Poste (France) - https://www.laposte.fr/tarifs-postaux-colis

 

Deutsche Post (Germany) https://www.dhl.de/de/privatkunden/pakete-versenden/online-frankieren.html?type=ShipmentEditorProductSelection

 

Australia Post - https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

 

Correos (Spain) - https://www.correos.es/es/es/particulares/enviar/enviar-al-extranjero/paquetes-al-extranjero/paq-light-internacional

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, Rebecca speaks with Vice President and Principal Analyst at Forrester, Sucharita Kodali about shopping trends for the holidays and beyond. eBay Trading Card Category Lead Bob Means has exciting news about a brand new shipping service for low value trading cards and Rebecca and Griff answer your questions.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

05:47 - Bob Means - Trading Cards and

25:12 - Fireside Chat - Rebecca and Sucharita Kodali

45:04 - Q&A and Outro

 

 

New Links for Ep 121:

USPS Informed Delivery - https://informeddelivery.usps.com/box/pages/intro/start.action

Thermal 4x6 Label Printers on eBay - https://ebay.to/3jnYZiz

Listen to Ep 106 for more info on Thermal Printers

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, eBay Product Marketing Senior Manager Pedro Neto talks about using the right promotions for boosting Holiday sales and liquidating inventory. Long time eBay Seller Linda Lightman of Linda’s Stuff joins Griff to talk about her business model and the challenges of running a consignment business in 2020. And Brian and Griff answer questions about how to use Second Chance Offer for unsuccessful auction style listings and what to do if your buyer checked out as a guest and wants to return an item.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

05:22 - Pedro Neto - Seller Tools for End of Year Promotions

19:55 - Featured Seller Linda Lightman from LindasStuff

36:19 - Q&A and Outro

 

 

New Links for Ep 120:

Promotion Manager - https://pages.ebay.com/seller-center/listing-and-marketing/promotions-manager.html

Promotion Strategies - https://pages.ebay.com/seller-center/listing-and-marketing/promotion-strategies.html

Linda’s Stuff eBay Store - https://www.ebay.com/str/lindasstuff

Guest Checkout - https://ebay.to/39HWuWF

Second Chance Offer Instructions - https://ebay.to/3orHTCF

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, eBay Seller Social Marketing and Communications Manager, Kirsty Dunn brings the best of the best packaging tips submitted by eBay sellers as part of the Holiday Hustle Month Sweepstakes. Griff talks with eBay seller Rob Veres of Burbank Sportscards and Griff and Rebecca answer seller questions about a return gone awry and the new weekend workday options for shipping cut offs.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

03:19 - Packing Tips with Kristy Dunn

20:21 - eBay Seller - Rob Veres with Burbank Sportscards

36:11 - Q&A and Outro

 

 

New Links for Ep 119:

Holiday Hustle Sweepstakes Rules and Entry Instructions - https://bit.ly/3kUj7Kb

Burbank Sportscards eBay Store - https://www.ebay.com/str/burbanksportscards

Burbank Sportscards Instagram  - https://www.instagram.com/burbankcards/?hl=en

Fujitsu fi-6130z Color Scanner (with ADF) - https://www.ebay.com/sch/11205/i.html?_from=R40&_nkw=fi-6130z&_sop=16

Shipping Cut Off Days and Times - https://www.ebay.com/ship/cutoff

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, eBay Seller Dave DiBartolomeo of SelectTech shares his holiday returns best practices; Omar Elitreby from BULQ announces their partnership with eBay to bring wholesale lots of inventory to eBay sellers; Alexis Gallivan has news of a new program called eBay Seller School; and Liz Austin updates us with the latest on Up & Running grants. Griff and Brian answer a question about sending invoices. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

04:35 - Seller School with Alexis Gallivan

15:12 - BULQ with Omar Elitreby

20:50 - Dave DiBartolomeo - Holiday Returns Strategies

31:46 - Up & Running with Liz Austin

36:06 - Q&A and Outro

 

 

New Links for Ep 118:

Holiday Carrier Shipping Deadlines - https://community.ebay.com/t5/Announcements/2020-Holiday-Carrier-Shipping-Deadlines/ba-p/31353030

Seasonal Playbook - https://pages.ebay.com/seller-center/seasonal-playbook/index.html

eBay News Text Alerts - https://ebay.to/2ITtIqz

eBay Seller School - https://pages.ebay.com/seller-center/get-started/small-business-central.html

Sourcing Inventory with BULQ - https://pages.ebay.com/bulk-inventory-solution/

David DiBartolomeo’s eBay Store (Selecttech) - https://www.ebay.com/str/selecttech

Up & Running - https://ebay.helloalice.com

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, Director of Shipping Stuart Reichenbach and SR Manager Shipping Strategy and Innovation, Nate Heyward return to the podcast with important shipping updates; returning to our Mini Stories series, eBay seller and Marine Corp vet John Davis of Sarge & Red's Gaming & Vintage Toys talks about a recent treasure find he’s still unpacking; And Griff and Rebecca answer seller questions about sending Best Offers and using listing templates. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

09:54 - Shipping Update - With Stuart Reichenbach & Nate Heyward

25:26- John Davis - Veteran Seller Series with Sarge & Red’s

41:18 - Q&A and Outro

 

 

New Links for Ep 117:

Time Away Settings - https://www.ebay.com/vac/timeaway

Seasonal Playbook - https://pages.ebay.com/seller-center/seasonal-playbook/index.html

Sarge and Red’s Gaming and Toys eBay Store - https://www.ebay.com/str/sgtredsmagiccardsandcomics

Sarge and Red’s Youtube Channel - https://www.youtube.com/channel/UCiTOAZIRjOa4doA9_JcgxOw

Sending Offers to Buyers - https://ebay.to/2IHzEmj

Inventory and Listing Templates Help Page - https://www.ebay.com/help/selling/selling-tools/selling-templates?id=4097

File Exchange - https://bulksell.ebay.com/ws/eBayISAPI.dll?FileExchangeCenter&ssPageName=STRK:ME:LNLK

Merchant Integration Platform (MIP) - https://developer.ebay.com/products/mip

eBay Seller Events (Meet Ups) - https://www.meetup.com/topics/ebaysell/

Shipping Preferences -  eBay.com/ship/cutoff

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, in recognition of Veterans Day, we talk with eBay Director of Seller Growth and proud Marine Corp member, Michael Robinson as well as eBay seller Tim Finegan of Riley Packaging about how their experiences in the armed services helped shape their approach to business and to life; eBay Seller Social Marketing and Communications Manage, Kirsty Dunn announces a new holiday seller contest; and Griff and Brian answer questions about Paypal fee refunds and using item specifics to indicate product compatibility.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

05:43 - Kristy Dunn - Seller Contest

11:06 - Michael Robinson - Veterans Day

19:21 - Riley Packaging - Seller Story from a Vet

34:45 - Q&A and Outro

 

 

New Links for Ep 116:

Holiday Hustle Sweepstakes - https://www.facebook.com/eBayForBusiness/photos/a.514051868672414/3517628001648104/

Holiday Hustle Spotify Playlist - https://spoti.fi/2GAwzUH

Riley’s Packaging eBay Store - https://www.ebay.com/str/rileypackaging

Riley Packing Youtube Link - https://www.youtube.com/watch?v=GCIVISILsk8&feature=youtu.be

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, we start off the Holiday Hustle month with Jen Deal who will share the Holiday Shipping Guide. Griff checks in with eBay seller Lynn Dralle to find out how prepared she is for holiday shipping. And Rebecca and Griff answer your questions about passing on shipping discounts to buyers, putting a YouTube link in your listings, and a correction to some Item Specific misunderstandings posted on social media. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

03:54 - Jean Deal - Holiday Shipping Guide

14:32 - Lynn Dralle - Shipping and Business Update

26:37 - Q&A and Outro

 

 

New Links for Ep 115:

Holiday Shipping Guide - https://ir.ebaystatic.com/pictures/aw/pics/sc/seasonal-playbook/20/2020_eBay_Seller_Holiday_Shipping_Guide.pdf

Seasonal Playbook - https://pages.ebay.com/seller-center/seasonal-playbook/index.html

Lynn Dralle’s eBay Store - https://www.ebay.com/str/The-Queen-of-Auctions-All-Aboardinc

Shipping Discounts Help Page - https://www.ebay.com/help/selling/posting-items/postage-rates/postage-discounts?id=4168#discounts

Shipping Preferences Page - https://www.ebay.com/ship/prf

eBay Links Policy (YouTube Links) - https://www.ebay.com/help/policies/listing-policies/links-policy?id=4248&st=3&pos=1&query=Links%20policy&intent=links&lucenceai=lucenceai

Soccer Cards United Podcast w Jason and Enzo - https://podcasts.apple.com/us/podcast/soccer-cards-united/id1525150200

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, Griff talks with two savvy social media marketing sellers - QCconsigns and Crazy Lamp Lady - to learn how they leverage social media for boosting sales. And Brian and Griff answer a question about how to see how much sales tax eBay is collecting on the seller’s behalf as well as a suggestion for an improvement to Managed Payments. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

04:43 - QCconsigns - Social Tips for Holiday Marketing

19:34 - CrazyLampLady - Social Tips for Holiday Marketing

32:37 - Q&A and Outro

 

New Links for Ep 114:

eBay Seller News Announcement Board - https://www.ebay.com/announcements

eBay Certified Refurbished Program - https://pages.ebay.com/seller-center/listing-and-marketing/certified-refurbished-program.html

QC-Consign’s eBay Store - https://www.ebay.com/str/QC-Consign

QC-Consign’s Facebook Page - https://www.facebook.com/watch/QCconsigns/

QC-Consigns - Ep 108 - 26 Minute mark - http://traffic.libsyn.com/sellingonebay/efb_108.mp3

Crazy Lamp Lady’s eBay Store - https://www.ebay.com/str/Crazy-Lamp-Lady

Crazy Lamp Lady’s YouTube Channel - https://www.youtube.com/channel/UCF2VLGZZ373M51ghFx7hKjw

eBay Partner Network - Ep 96 - 4 Minute 24 second mark - http://traffic.libsyn.com/sellingonebay/efb_096.mp3

Download Sales Data, Including Orders Report -https://www.ebay.com/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=4847&st=12&pos=1&query=Reconciling%20your%20eBay%20sales%20transactions&intent=download

Issuing Partial Refunds through Managed Payments (Payments 2.0) - https://www.ebay.com/help/selling/managing-returns-refunds/refunding-buyers-as-a-managed-payments-seller?id=5182

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week, eBay Head of North America Advertising, Scott Kelliher on the importance of a solid Promoted Listings strategy for the upcoming Holiday shopping season; Griff converses with this week’s 25 Years of eBay Story seller, Patty Whitlock of theshoppingmom2; and the hosts answer a question about shipping labels for returns.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

03:58 - Scott Kelliher - Promoted Listings

15:20 - Patty Whitlock - 25 Seller Story Mini Series

34:16 - Q&A and Outro

 

New Links for Ep 113:

Sneaker Authentication Announcements - https://community.ebay.com/t5/Announcements/Our-big-news-Sneakers-Authentication-w-Jordan-Sweetnam/ba-p/31280462

Sneaker Authentication Info - https://www.ebayinc.com/stories/news/ebay-to-authenticate-sneakers-100-in-u-s/

Promotion Strategies - https://pages.ebay.com/seller-center/listing-and-marketing/promotion-strategies.html

Promoted Listings - https://pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html

Patty Whitlock’s eBay Store - https://www.ebay.com/str/The-Shopping-Moms-Great-Deals

Returns - https://pages.ebay.com/seller-center/service-and-payments/returns.html

Return Preferences page - https://www.ebay.com/rtn/Return/SellerRules?returnId=0&rmvHdr=false&action=showSellerRulesList

Return Shipping Help Page - https://www.ebay.com/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703

Business Policies (shipping policies) Page - https://www.bizpolicy.ebay.com/businesspolicy/manage

eBay International Standard Delivery - https://pages.ebay.com/seller-center/shipping/ebay-international-standard-delivery.html

Learn more about Promoted Listings - http://www.ebay.com/getpromotedlistings

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast