eCom Logistics Podcast

eCom Logistics Podcast

By Fulfillment IQ, Ninaad Acharya, Dan CollBusinessTechnologyEducation
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eCom Logistics Podcast episodes

  • Amazon Logistics and Micro-Fulfillment Masterclass with Corey Apirian

    In this episode, Corey Apirian, Founder and CEO of DaVinci Micro Fulfillment, discusses his experience in the supply chain industry, starting with his major in supply chain management at Syracuse University. He then shares his experience working for a wholesale distributor, where he learned inventory and receiving. Corey talks about his experience starting a multi-million dollar business with Amazon's drop-ship program and how he helped brands build their online strategies through a wholesaler. The episode is filled with insights on micro-fulfillment, Amazon's regional fulfillment model, and the benefits of micro-fulfillment for small and medium-sized businesses.

     

    ABOUT COREY

    As an accomplished Supply Chain and Operations Leader with more than 15 years of senior management experience, Corey finds that his successes have been achieved by effectively developing and executing strategies to drive significant growth, savings, and exceptional service. He specializes in eCommerce and channel merchandising, aligning operational initiatives with corporate objectives, and building and leading high performing teams that succeed through a culture of inclusion, collaboration, and engagement. He is also proficient in product development and management, conducting successful contract negotiations, implementing continuous improvements and emerging technologies, and cultivating key relationships and partnerships.

     

    HIGHLIGHTS

    • (00:02:14) Corey's Background
    • (00:03:39) Starting a Multi-Million Dollar Business with Amazon's Drop-Ship Program
    • (00:15:08) The Benefits of Micro-Fulfillment
    • (00:15:10) The Importance of Understanding Your Assortment and Selling Strategy
    • (00:35:11) The Potential for Automation in Sortation
    • (00:36:14) Micro-Fulfillment vs. Quick/Fast Commerce
    • (00:40:35) Ideal Inventory Turns for Micro-Fulfillment
    • (00:40:38) Inventory Control and Dead Inventory
    • (00:41:11) The Importance of Merchandising and Automation for Micro-Fulfillment
    • (00:42:15) Finding a Good Partner for Micro-Fulfillment

     

    QUOTES

     

    (00:17:21) Explanation of direct fulfillment and earning and maintaining metrics for prime eligibility. - Corey: “You have to ship on time so that those goods not only have to be manifested on time, but they have to be scanned into the carrier network on time. They have to be delivering at the same time that Amazon told the customer that it's delivering and that has to be accurate. Right? There's like really four levels of metric. To maintain what they call a GD, Guaranteed Delivery status. And in many cases, it requires up to a six hour cycle time on orders.”

    (00:32:08) The disruption and innovation in last mile delivery and the potential for consolidation. - Corey: “Not to disrespect UPS, FedEx and the post office, because what they have built is just incredible over the past couple of decades. And they're the pioneers, right? And maybe on some level dealing with an innovator's dilemma, they drive down the last block to go deliver packages, but they're not a last mile carrier in the sense of that of that word, this point to point delivery and this quality delivery and the cost of that delivery, I think that's the unlock that they're trying to bring.”

     

    Find out more about Corey in the link below:

    LinkedIn: https://www.linkedin.com/in/corey-apirian/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    48 min
  • How to Automate Warehouse Picking and Packing for Logistics with Simon Kalouche

    In this episode, Simon Kalouche, founder and CEO of Nimble, joins the hosts to discuss the future of ecommerce logistics and the role of automation and robotics. Simon emphasizes the importance of automating core warehouse processes while acknowledging the challenges of handling edge cases. He shares his background in robotics and the application of deep learning in the field. Simon also highlights the potential of gecko adhesive technology for gripping and handling objects in logistics. The conversation explores the need for warehouses designed for robots and the vision of creating fully autonomous warehouses. Simon concludes by emphasizing the value of human involvement in the evolving landscape of ecommerce logistics.


     

    ABOUT SIMON

    Simon founded Nimble in 2017 after dropping out of his PhD at Stanford. He's spent the last 5 years inventing and scaling intelligent next-gen autonomous logistics systems. Previously Simon led development of dynamic legged robots for the Department of Defense while completing his masters in robotics at Carnegie Mellon, International Space Station robots for NASA's Jet Propulsion Lab and autonomous off-road vehicles for the Air Force Research Lab.

     

    HIGHLIGHTS

    If you try to automate all the one-offs, your warehouse will end up costing way too much.

    There's always edge cases and one-off things you have to solve for in logistics.

    Deep Imitation Learning allows robots to learn tasks through human demonstration.

    Designing warehouses conducive to robots opens up new possibilities for automation.

    The future of ecommerce logistics lies in a balance between automation and human involvement.


     

    QUOTES


     

    Real-World Automation Strategist, Variability Management Specialist. Simon: “I saw an opportunity to deploy this in the real world. There are so many monotonous, repetitive tasks out in the real world that are, you know, that are very repetitive, but yet too hard to automate because there's a lot of variability involved. And eCommerce to film is a classic example, right? If you think about a warehouse. You know, all day long is picking and packing and picking and packing. Uh, but the part that makes that task hard to automate is that you could be picking and packing 10 million or 20 million different objects, right? And every object has a different size and shape and weight and texture and stiffness and something you're fragile.”


    Labor Optimization, Warehouse Automation. Simon: “Running a warehouse today is very hard because of the labor problem, right? The, it's, it's very hard to find, to recruit, to train and to retain hundreds or thousands of people. Um, and, and that is what makes a warehouse very challenging to operate. And then when you wanna run a network of warehouses, you're multiplying that challenge by. You know, by the number of nodes in, in your network by three nodes, four nodes, five nodes, you know, whatever it might be. And so that, you know, you're quickly managing thousands of people. It takes a lot of money and, and effort and overhead to manage all of that. If you can automate the warehouses and reduce the amount of labor that's needed, um, you know, by an order of magnitude, warehouses all of a sudden don't become, you know, rocket science, uh, to run, you know, if the robots are working and the, you know, the system is highly automated. You know, the, the warehouse is not that hard to run”


     

    Find out more about Simon in the link below:

    LinkedIn: https://www.linkedin.com/in/simon-kalouche-98883343/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    47 min
  • How To Straddle Operations and Tech to Innovate in Supply Chain with Joe Gullo

    HIGHLIGHTS

    The pivotal experiences of Joe's journey

    Making the chaos work to your benefit

    Should I do it myself or seek a partner to fulfillment for me?

    You can now get a WMS that is affordable and you can implement quickly

    The customer is your most important stakeholder

    Utilize software that helps you do your job

     

    QUOTES

    Focus on what's going to drive revenue - Joe: "I think that's really the question you have to answer for yourself, "What do you want to do? Do you want to be great at fulfillment?" Because you can if you really focus on it. But if you don't have that in-house muscle and a founder or co-founder loves, lives, and breathes supply chain and fulfillment, then you probably shouldn't do it."

    You need operational rigor to execute but recognize difficulties - Joe: "I said before, fulfillment's hard. It is just an underrated, really difficult task to pull off because you are dealing with very large costs, very variable business and nobody knows how to forecast. I don't care who tells you great of forecasting, nobody is."


     

    Find out more about Joe in the link below:

    LinkedIn: 

    https://www.linkedin.com/in/josephpgullo/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    44 min
  • How to Excel in Luxury Brand Ecommerce with Andreu Marco

    For this episode of the eCom Logistics Podcast, we welcome Andreu Marco, Former Global SVP of Supply Chain at Burberry. Transforming luxury brands with the approach of innovation in tech and strategy can mean a world of difference, especially in today's time. Andreu shares his  insights on the importance of customer centricity and how this can propel your performance overall.

     

    ABOUT ANDREU

    Andreu Marco has Over 25 years of End to End Retail SC experience with leading Luxury, fashion, retail, and FMCG brands (Burberry, Inditex, Firmenich etc.). He has been one of the first leaders in Retail to move towards Omni Channel solutions, achieving the big success we all saw in Burberry, which became number one company in its sector in Supply Chain, Technology and digitalizations during the years he was leading its Supply Chain-omni channel operations. 

    Andreu has operated in all key markets, with special focus on China, Europe, and USA, and also in all retail, digital, B2B, B2C, and B2B2C channels. His passion is digitalization, strategy, customer centricity, and building very strong, performing teams. Andreu lives between Barcelona and London, where he is currently COO for a big international omni channel brand. 

     

    HIGHLIGHTS

    03:31 Supply chain needs to be a servant to the consumer

    08:10 The luxury war, is one of the most inefficient supply chains areas

    15:02 How Andreu managed to put the customer at the center

    23:24 Tackling challenges in the omni channel

    30:05 What to do when the margin is really low and consumers needs their product in 2 hours

    35:57 Andreu's approach to tech and IT in the logistics space

     

    QUOTES

    11:14 Eliminate friction so the customer has access to the product - Andreu: "The decision is inventory belongs to the customer. We put the customer at the center and that means that we have to change the dynamics of the company, which for 150 years were built around building channels, wholesale, retail, travel, and e-commerce. And we kind of eliminated all these artificial barriers that the company built during many years."

    17:39 Going from 36 distribution centers to 2 globally - Andreu: "We were dramatically reducing our inventory and our working capital while we were increasing sales. How did we achieve that? We were putting all the inventory that we had in the company, including vendors, goods in transit, the stores, including B2B2C partners. We were putting all of this inventory at the service of customers"

     

    Find out more about Andreu in the link below:

    LinkedIn: https://www.linkedin.com/in/andreu-marco-82835817/


     

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    44 min
  • How to Adapt and Thrive in the Ever-Changing Retail Industry: Lessons from Amazon, Target and India with Brittain Ladd

    For this episode of the eCom Logistics Podcast, we welcome Brittain Ladd, Strategy Advisor Shatranj Capital Partners. Amazon is technically one of the biggest players in the eCommerce space, so you would not expect them to make pretty crucial mistakes when it comes to online grocery retail. Aside from explaining why this is the case, Brittain takes us through a master class of online retail overall in today's episode!
     

    ABOUT BRITTAIN

    Brittain has 20 years of experience in supply chain management and logistics. He has lived and worked in China, India, Africa, Saudi Arabia, Europe, and the United States. Brittain is a global strategy and supply chain consultant and a writer for Forbes and his own website, brittainladd.com.  

    Brittain is also recognized as being one of the most accurate analysts in business. He successfully predicted multiple major acquisitions more than a year in advance of them occurring including Amazon’s acquisition of Whole Foods, Microsoft and Walmart partnering to bid on TikTok, and most recently, Microsoft’s acquisition of Activision Blizzard.  

    Brittain is frequently quoted in the press and often appears on major news networks like CNN, Fox Business, and the BBC. 

     

    HIGHLIGHTS

    01:18 How Amazon is playing the grocery space

    08:22 The ROI of a good micro-fulfillment system

    14:39 How Target potentially playing in the next years

    19:28 Brittain's experience with ecommerce in India

    24:40 What is the ONDC

    28:08 How India would look to the future
     

    QUOTES

    04:22 The math in groceries works differently - Brittain: "Unlike other businesses where you can scale and you can lower costs the more scale that you have, it doesn't work like that in groceries. For simple math, if it cost me $10 to fulfill one online order, it's still gonna cost me $10 to fulfill a thousand online orders."

    22:47 Mom-and-pop stores at the center of India's retail - Brittain: "For those of you who don't know, what makes India so fascinating is they have what's called the kiranas, these little tiny mom-and-pop shops that have been in those families for generations. And there are literally millions of these kiranas throughout India. And so instead of trying to put them out of business, which at one point Amazon was trying, and it was a terrible decision, Flipkart, Walmart, and now Amazon are saying, well, how do we make friends with the kiranas."
     

    Find out more about Brittain in the links below:

    LinkedIn: https://www.linkedin.com/in/brittainladd/

    Website: https://brittainladd.com/

     

    Check out our first conversation with Brittain:

    How to Revamp eCommerce Fulfillment Through Partnerships 


     


     

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    37 min
  • How to Embrace Sustainability in Trucking and Distribution Management with Erin Van Zeeland

    For this episode of the eCom Logistics Podcast, we welcome Erin Van Zeeland, Chief Commercial Officer and Group SVP/GM of Logistics at Schneider. A lot has changed for providers of transportation and logistics services over the pandemic. Erin shares her insights on sustainability in the trucking and distribution management industries and how much the space has been evolving over time.

     

    ABOUT ERIN

    Erin Van Zeeland is the Senior Vice President and General Manager of Logistics at Schneider, a premier provider of transportation, intermodal, and logistics services. In this position, she is accountable for the strategy, execution, and growth/profitability of Schneider’s fastest-growing segment including brokerage, supply chain and distribution management, and the power-only service offerings. Additionally, Van Zeeland is the company’s Chief Commercial Officer. In this capacity, she is responsible for the commercial strategy and the development of the organization which includes activities relating to marketing, sales, sales force effectiveness, product development, and service that drives business growth and expanded market share. 

    Van Zeeland started her career at Schneider in 1993 and has subsequently held several leadership roles in a variety of positions with increasing responsibility for customer growth and business expansion throughout operations, tech, business transformation, human resources, enterprise/global customer engagement, and logistics. 

    Van Zeeland holds a bachelor’s degree from Pennsylvania State University and an MBA from Silver Lake College in Manitowoc, Wis. She also received a Corporate Governance certificate from the Harvard Business School Van Zeeland was the recipient of Supply & Demand Chain Executive’s first-ever Women in Supply Chain Award. Van Zeeland currently serves on the board of directors for the United Way – Green Bay. She also co-leads the Schneider Women’s Network and various other women in leadership and business programs. 

     

    HIGHLIGHTS

    03:44 How Erin's journey in Scheider started 

    13:29 Sustainability in trucking operations 

    19:54 Production costs of green products versus non-green products 

    27:42 How the autonomous truck industry is reshaping 

    33:29 Erin on the importance of relationships in the industry

    38:54 Erin's advice for people looking to get into logistics

     

    QUOTES

    19:24 We're leaning more and more into enviroment-friendly products - Erin: "They will have laundry detergent on the shelf right next to each, other one that's green one that's not green, it will be priced differentially. And they are seeing more and more of us as consumers going for the green option, the better option for the environment. And so it's good for business, people want to feel good about what they're buying and spending money on and they can prove it down to the details of their operation. So they're investing more there."

    33:36 The importance of connection in the industry - Erin: "The kind of work that we do with customers has changed as you have AI automation, kind of API connections with customers, there's a lot less rub or rigor between the way that our systems work together and communicate information, we now have direct lines of communication to many shippers right into their TMS or WMS so that you don't need that much friction."

     

    Find out more about Erin in the links below:

    LinkedIn: https://www.linkedin.com/in/erin-van-zeeland-a567317/

    Website: https://schneider.com

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    45 min
  • How To Leverage Technology for Warehouse Transformation with Kevin Lawton

    For this episode of the eCom Logistics Podcast, we welcome Kevin Lawton, Founder of The New Warehouse. Today, he talks about the innovations that are starting to take over warehousing operations today.

    Kevin shares how he started his podcast and how the warehousing space has changed over time with the emergence of technology. From AI and computer vision being utilized in training to more practical applications on the job. He also discusses how he got into the micro-fulfillment space and what he expects moving forward.

     

    ABOUT KEVIN

    Kevin has been involved in the distribution industry for 11 years, primarily focusing on inventory control. He started The New Warehouse Podcast in 2019 with over 350 episodes published. He is also an adjunct professor in supply chain at Rider University.

    He has grown The New Warehouse into a 3PL services business with a recently opened Micro-fulfillment center in Philadelphia.

     

    HIGHLIGHTS

    • 02:28 How Kevin started The New Warehouse podcast
    • 11:22 Understanding demographic replacement today
    • 15:55 Using technology for warehouse training and operations
    • 26:52 What excites Kevin about the micro-fulfillment space
    • 35:45 Observable changes in micro-fulfillment over the years

     

    QUOTES

    21:10 Using virtual reality for warehouse training - Kevin: "I love the training stuff just with the safety aspect overall. Training in the warehouse should be the same every time. I think programs like that allow you to do that same type of training every time.

    24:07 Any tools that help understand what's happening in the warehouse are extremely impactful - Kevin: "When you think about reducing staff by bringing in automation and robotics and just having member shortages in general with less people wanting to work in warehouses. Think about 4-5 managers having to cover half a million square feet, you can't be everywhere at the same time.

     

    Find out more about Kevin in the links below:

    • LinkedIn: https://www.linkedin.com/in/kevinclawton/
    • Website: https://www.thenewwarehouse.com/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    46 min
  • How to Enhance Customer Experience with Real-Time Visibility with Mark Delaney

    For this episode of the eCom Logistics Podcast, we welcome Mark Delaney, Vice President of Global Industry Strategy at FourKites. Making sure that customers' expectations are met every time they come to your store is much harder than it sounds. Mark talks about the overall value of visibility not only for customer experience but for more efficient processes on the business side.

     

     

    ABOUT MARK

    Mark Delaney is currently VP Industry Strategy at FourKites. In this role, he engages with retailers’ C-level leaders and their teams to understand and address industry-specific workflows and use cases. He serves as an SME to help drive the product roadmap and support our global sales teams. He keeps a strong pulse on industry trends and frequently solicits customer and partner’s feedback on the technology investments that they are making to help inform and advance FourKite’s innovation with a customer-first mindset. He represents FourKites at industry events and briefings. Prior to FourKites, Mark was a Retail Industry Principal at Zebra Technologies where he led customer briefings, met with the press and analysts and worked with their Ventures organization evaluating potential investments.


     

    Mark has more than 20 years of experience in the retail industry and has worked with most large retailers globally. Before joining Zebra, Mark held leadership roles at Nielsen and General Mills and owned his own retail technology and analytics consulting firm.

     

    Mark holds a BS in Marketing from SUNY Oswego and serves on several boards in his community. He is also the mayor of a village on the north shore of Long Island where he and his family live.

     

    HIGHLIGHTS

    01:40 Mark's 20-year journey in the logistics space.

    04:16 Is same-day or two-day delivery really necessary?

    10:09 Driving value and achieving the experience that customers demand.

    17:16 There's a lot more willingness to share data now.

    21:46 Employee satisfaction is now top of mind for many.

    26:25 What's happening in the robotics space?

    31:31 The role of labor market push in bringing in automation

     

    QUOTES

    13:41 Visibility and transparency help you make sure consumer expectations are met - Mark: "You need to have that level of accuracy at the store because otherwise, you have a consumer who now jumped in their car, drove 10 minutes away, walked in the store, now you've given them a terrible experience. Now because that loyalty's been shattered, there's a very good chance they're going to go across the street to your competitor."
     

    21:56 The importance of listening to consumers and customers - Mark: "One other area that's top of mind with our customers these days is employee satisfaction. Because it's very expensive to lose a good employee, especially someone who's been there for a period of time and you've invested in all that training. For them to be mired down by spreadsheets and phone calls and all that, if you can give them that visibility and confidence that they're communicating something that's accurate, they feel better as associates."

     

     

    Find out more about Mark in the links below:

    • LinkedIn: https://www.linkedin.com/in/markjdelaney001/
    • Website: https://www.fourkites.com/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    42 min
  • How to Harness the Power of Technology in eCommerce and Retail with Sucharita Kodali

    For this episode of the eCom Logistics Podcast, we welcome Sucharita Kodali, Vice President and Principal Analyst at Forrester Research. Today, she shares a wealth of knowledge on retail and the consumer goods space. We go through topics including trends in the ecommerce and retail world today, strategies for retention and improvement, and the potential of technology in the space.

     

     

    ABOUT SUCHARITA

    Sucharita serves digital business strategy professionals. She is an expert in e-commerce, omnichannel commerce, consumer behavior, and trends in the retail and consumer goods space. She is also an authority on technology developments that affect the online commerce industry and vendors that facilitate online marketing and merchandising.

     

     

    In her research, Sucharita covers areas such as e-commerce trends and global, regulatory, and technology issues shaping commerce. She is the author of Forrester’s “The World’s Most Future-Proofed Brands” report, which reviews global consumer-facing brand manufacturers. She is often the keynote speaker at retailer conferences around the world and is frequently featured in national media such as NPR, The Wall Street Journal, The New York Times, Bloomberg Businessweek, The Information, and more.


     

    Prior to Forrester, Sucharita was the director of marketing at Saks Fifth Avenue, where she managed the customer acquisition, retention, and market research efforts for the $2 billion luxury retailer's online channel. Prior to Saks, she held management positions at Toys R Us, where she was a merchant in the Babies R Us division and a store manager in one of the company's largest toy stores. She also worked for the Walt Disney Company, where she was part of the strategic planning team.

     

    Sucharita holds a BA in economics from Harvard University and an MBA from the Stanford Graduate School of Business.


     

    HIGHLIGHTS

    • 02:18 How Sucharita's journey in retail started
    • 09:10 The boom in online commerce during the pandemic
    • 14:51 The bullwhip effect in retail supply chain recently
    • 21:05 Can we expect more automation and robotics in warehousing?
    • 27:07 Don't try to match what Amazon is doing
    • 34:24 Will there be conflict in CPG when working with consumers and being a direct-to-consumer brand?


     

    QUOTES

    16:58 Don't diversify only when there are issues - Sucharita: "One of the things we learned from the pandemic was that maybe we are too concentrated with our supply chains in Asia, particularly in China, then you add on some of the geopolitical issues. I think companies are gradually recognizing that maybe they do need to diversify their supply chains. But it's a painful decision to have to make because then you have to increase the costs of your inputs."


     

    27:07 Look inward instead of trying to compete with top players like Amazon - Sucharita: "I think that the companies that created a lot of the frenzy around shipping were the ones that fundamentally didn't really have differentiated offerings. They were selling the same things Amazon is selling and net-net all being equal, if you are slower than Amazon, you have the same products, and you're not even pricing better, you really don't have a choice  but to either lower your prices or increase your speed of shipping."


     

    Find out more about Sucharita in the links below:

     

    • LinkedIn: https://www.linkedin.com/in/sucharitamulpuru/
    • Website: https://www.forrester.com/bold

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    45 min
  • How to Approach 3PL-Brand Partnerships with Scott Weiss

    For this episode of the eCom Logistics Podcast, we welcome Scott Weiss, Vice President Technical Sales-Warehousing and Distribution Services at Maersk North America. Today, he shares his thoughts on why many brands and 3PL relationships end up falling apart and how to approach issues that arise within the partnership.
     

    ABOUT SCOTT

    Scott Weiss has over 25 years of 3PL warehouse and distribution leadership experience.  As Vice President of Technical Sales, Scott oversees the Warehouse and Distribution sales for Maersk North America.  Founded in 1904, A.P. Moller - Maersk is an integrated, asset-based logistics company working to connect and simplify its customers’ supply chains from factory to door. 

     

     

    As the global leader in logistics services, the company operates in 130 countries and employs more than 100,000 people worldwide with 550 global warehouses.  Maersk is one of the leading omni-channel logistics providers in North America that operates over 7,000 trucks, 158 warehouses, and 26 million square feet of warehouse space with an extensive list of e-commerce, wholesale, and retail companies ranging from start-up to CPG Fortune 500 companies. 

     

    Scott holds an M.B.A. degree in Management from California State University, Fullerton; a B.S. Degree with a triple concentration in Finance, Banking, and Real Estate from San Francisco State University; and Global Logistics Specialist (GLS) designation from California State University, Long Beach.  He resides in Malibu, CA.

     

    HIGHLIGHTS

    • 01:31 Majority of brand-3PL relationships end in a divorce
    • 07:00 3PLs are at a good position to be supply chain advisors for midmarket brands
    • 09:49 What clients ask for when it comes to helping with sourcing a product
    • 13:01 Pros and cons of a single node network
    • 15:42 Are customers asking for automation and robotics?

     

    QUOTES

    10:35 What to consider from sourcing the product to delivery - Scott: "You need to look at the whole picture. Inbound, real estate,  labor, and outbound, before you can give them the answer. So with global supply chain, looking at that whole piece of a puzzle is the only way you're going to give the best possible answer and recommendations." 
     

    16:37 Protect your workforce - Scott: "Employee retention, I've seen a big increase for companies that have their own warehousing 3PLs. The value of treating an employee and taking care of them has never been higher. That's one thing that came out of COVID that companies frankly did not pay as much attention to before."
     

    Find out more about Scott in the links below:

    • LinkedIn: https://www.linkedin.com/in/scottweisslogistics/
    • Website: https://www.maersk.com/

    Subscribe and Keep Learning!

    If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

    Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

    23 min

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