In this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked tools. They focus on how these features can help medical practices of all sizes and specialties streamline their front-office workflows, concentrate their efforts on direct patient care, and promote better medical outcomes.

This edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning among care settings, and those in need of behavioral health services, the result can be more unified and holistic care and better outcomes.

Following up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.

Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and southern Arkansas.

If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both ensured continuity of care throughout the pandemic and helped further empower families.

The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.

Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.

At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has made mobile documentation a breeze, and Kiosk means better previsit planning and an end to the clipboard questionnaires dreaded by patients and providers alike!