Can you have too many SOPs?

Does more SOPs mean a smoother running operation?

This episode is all about answering your questions about Standard Operating Procedures.

Now, I LOVE a good SOP. I am a fan, but you can take it too far, and there is a point where too many just makes business even more confusing and overwhelming than it needs to be.

Join me in this episode as I talk through:

• Quantity vs Quality when it comes to SOPs and how to identify the areas in your business that really warrant one
• Essential SOPs for your business  and how to prioritise creating SOPs based on your business goals and needs
• Customising, maintaining and updating SOPs to support your team and make sure they know which SOPs to follow

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

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Find out which systems needs your time and energy: The Scalable Systems Quiz

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🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
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Thank you for listening and supporting the show. We appreciate you!

Sometimes when we're creating content, recording podcasts or trying to have our voice heard in the online space we automatically jump to looking to say something controversial or exciting.

And yet, if there's anything that I've learnt from working with clients who have scaled their business to 7 figures it's that not everything is controversial, surprising or ground breakingly new.

In this episode I'm sharing with you the 5 biggest lessons that I've learnt over the past 7 years in working with 7 figure clients.

If you're heading to that 6 or 7 figure of business here's what I've learnt from being BTS in the businesses that make it there so that you can see what is actually important (and honestly, it's not sexy or probably even that surprising).


Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
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Thank you for listening and supporting the show. We appreciate you!

It's time to sharpen your data-driven decision-making skills so you can elevate your business!

I know that metrics and data isn't the sexiest part of your business, but let me tell you now, they hold the key to the growth and longevity of your business.

In this episode we're talking about the top 3 metrics that every singe business owner should be tracking no matter what stage of your business journey you're on.

Combined, your conversion rates, retention rates, and customer satisfaction (CSAT) are the GPS for your business guiding you to greater affordability, efficiency and impact.



Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
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Thank you for listening and supporting the show. We appreciate you!

What does a good process look like?

Systems and processes are the backbone of having a truly scalable and sustainable business.

They are vital for consistency, reducing errors (from yourself and your team), improving your client experience and saving time so you can spend it in the areas of your life that you really want to

Join me for this episode as I discuss:

• The importance of having best practice processes to support your business growth and achieve big goals
• How to identify the core processes in your business and create really robust systems around them to start setting up best practice processes
• The key tools you need to document your processes without the need for expensive platforms and tech
• Automating, training and quality control as key stages of your business best practice

If you want to take your business to the next level then it's time to start implementing best practice processes to support your business growth.


LINKS:
Episode 59: 5 Ways to Automate Your Coaching and Course Business
Episode 61: The 7 Systems That Created My 7 Figure Business


Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
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• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
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Thank you for listening and supporting the show. We appreciate you!

We recently celebrated a HUGE revenue milestone as we crossed the 7 figure lifetime revenue mark here at The Virtual Chapter.

We haven't just winged our way here (nor have we always gotten it right) but we have scaled really quickly since moving to an agency model because of the really robust systems we have in place across the business.

There are 7 systems that I'm sharing with you in this episode and I think number 7 will surprise you!

Join me as I chat about:

• The importance of having strong foundational systems in place for your business operations, including finance and legal
• The role of content marketing in nurturing and preparing your audience
• The significance of an efficient sales process and client onboarding system for business growth and success

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
• Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

Things are going to go wrong in business.

Sorry, not sorry. 

If you've been in business for any amount of time, you should know that things go wrong, deadlines get missed, emails go out without links or at the wrong time,  tech breaks down, it's a long list of things that can go wrong in business.

Despite it being almost a guarantee that things will go wrong, they are also often preventable or at least minimisable when we employ systems that work for us AND we keep them up to date.

Join me in this episode as I chat about why sh*t goes wrong and how you can use your business systems to minimise the frequency and cost involved of things going wrong.

LINKS MENTIONED

Episode 9: The Missing System For Your Next Income Goal

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
• Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

Is automation one of your business goals?

I often hear that the dream is to have everything just running on autopilot behind the scenes, but after duplicating what someone else online is doing, it doesn't seem to work as smoothly as what was imagined.

When scaling our business I see 2 key areas to gain back time:

1. More team support
2. More automated systems and processes.

Join me in this episode as I chat about how you can make #2 work for you with:

• The 5 key areas to implement automation in your online business as a coach, course creator or online consultant
• Benefits to automating systems in your business including enhancing your client experience
• How you can select the right tools for what your online business needs
• How to overcome the challenges of maintaining personalisation, adapting to your client needs and ensuring engagement

LINKS MENTIONED
Thrivecart
Later
Zapier


Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
• Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

Tech is a tool, not the solution to your problems.

This is something that I talk about often, because how great would it be if we could just get the latest, greatest technology and have it solve our problems, right?

But that's just not the reality.

I love technology, the innovation, the possibilities and all of the ways that technology makes our lives easier and I want to share with you some of my most unexpected tech advice to help you become more comfortable and confident using tech as a business owner and navigating the digital landscape.

In this episode we explore:

• Debunking 4 common misconceptions in working with technology as an entreprenuer so that you can integrate technology into your business in a way that is going to support you
• My simple tech philosophy that will help you overcome your worries or fears around not being techie enough
• My foundational tech recommendations for running an online business
• Practical tips for integrating technology into your business and your life.

Episodes mentioned:

Ep 18. Could your biz survive being hacked? With Cyber Expert Caitriona Forde

Ep 34. How to use ChatGPT to Save Time & Amplify Creativity

Ep 55. 7 Ways AI is Transforming Podcasting (And How We're Using AI Tools Right Now)

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
• Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

It feels like we talk a lot about money in the online business world, but this week we're going a level deeper than just the wild income claims and huge launches that we see on Instagram.

Today's guest, Katy Almstrom is a leading money mentor and wealth coach, a teacher and speaker who works with ambitious women who are ready to steward their money in their business and life by creating a sustainable strategy, simplify their process, and build limitless confidence in their money habits and behaviours. 

With over a decade of experience in teaching and coaching combined with her own debt-free entrepreneurial journey and simplified life, Katy provides a unique service for her clients to help them slow down, map out their own joyful wealth-building journey, and create a life that has WAY less stress around money.

In this episode we dove deep into:

• The importance of building your relationship with money and what that actually looks like
• How Katy paid off $40k in debt in just 2 years and the transformative impact it had on her life
• The importance of understanding the seasons of business and money, and how to prepare for financial winters
• Building a positive relationship with money through practical actions, consistency, and aligning spending with values including Katy's daily money practice that takes less than 20 seconds a day

Grab a pen and paper to take some notes because there is something in here for you no matter how you feel about money right now.

Connect with Katy:

Join the free Overflow Masterclass
Say hi over on Instagram: @katy_almstrom
Join the free FB community
Get your name on the Moneywise Waitlist
Listen to the podcast


Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
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• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
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Thank you for listening and supporting the show. We appreciate you!

THIS is the time management process that I have been using for 4 years to get sh*t done.

If you've found yourself staring at your well-intentioned to-do list wondering how on earth you're going to get it all done, I recorded this episode for you.

Full disclosure, I did not come up with this method and I don't know who did. I know a lot of people have put their own spin on it so I hope that you can take something out of this episode, add your own touch of magic and find a time management method that works for you as a busy business owner, CEO or whatever else is filling your days.

The 4 D's that I talk about in this episode are:

1. Do
2. Delete
3. Delegate
4. Defer

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favourite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

• https://www.thevirtualchapter.co/
• Shop the Templates: https://thevirtualchapter.co/shop
• Work With Us: https://thevirtualchapter.co/services
• Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
• Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!