In this episode, we dive into the powerful world of investigative interviewing and business communication with expert Dave Thompson. We uncover the most common myths and misconceptions that derail conversations and reveal proven strategies for building genuine rapport, gathering reliable information, and driving better outcomes. Exploring the roles of empathy, listening, and effective questioning, we learn how to elevate our leadership and communication skills in any setting. 

Timestamps: 

• (00:06) - Michael Reddington welcomes back David Thompson and introduces the episode.
• (02:00) - Michael Reddington explains the goal of obtaining more information, not just catching lies.
• (06:20) - David Thompson identifies myths derailing communication and interviews.
• (08:00) - David Thompson debunks the myth that good communicators talk the most.
• (11:37) - Michael Reddington explains how great leaders focus on listening.
• (17:15) - David Thompson discusses the power of empathy and why it's strategic, not soft.
• (25:43) - David Thompson illustrates why behavior alone doesn't detect lies.
• (35:00) - David Thompson reveals how pressure creates compliant—not reliable—answers.
• (48:09) - Michael Reddington urges turning down the temperature in high-stress conversations.
• (51:03) - David Thompson stresses changing the goal from confession to gathering reliable information.

Links and Resources:

• Part 1 - Truthbetoldpodcast5 Communication Myths We Need to Stop Believing: From Interrogations to the Boardroom with Michael Reddington, CFI -
• Home - Wicklander-Zulawski
• Truth Be Told
• International Association of Interviewers
• David Thompson, CFI | LinkedIn

Sponsor Links:

• InQuasive: http://www.inquasive.com/
• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• International Association of Interviewers: Home (certifiedinterviewer.com)

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