Embracing Technology in Financial Services

As the norms around personal data and its use evolve, what does this mean for organisations wanting to recruit and retain the best talent? What does the digital transformation or even the post-digital world mean in terms of the employee? Companies have inadvertently created a new digital divide between themselves and their workforce. Trust and being responsible in the use of customer and employee data is important, as many companies are being measured in the court of public opinion. Tim Broome is joined by Andrew Woolf, who leads Accenture's Global Talent & Organisation group, and Harshu Deshpande from Accenture Liquid Studios. Together they explore whether the use of technology to measure experiences for your workforce or customers is going too far, the impact for people and how to ensure you act as an ethical company.

Accenture has just released its technology trends for 2019, and it's all about the post-digital world, but what's actually happening, and what should we prepare for?

The rate of disruption will never be as slow as it is today, and cloud is core to driving this. Operating models need to evolve at the same speed or we risk losing out on the opportunities, so how do we solve this complex challenge? Well, I'm about to find out.

Open banking is a term we've been throwing around for some time. But what's really happening in the technology space, what's going on overseas? And as the deadline for compliance gets closer in Australia, are we ready?