NALC's Emergency Response Team (ERT) deploys specially-trained letter carriers to assist other members following traumatic events. Director of Safety and Health Manny Peralta joins the podcast to discuss the ERT. Then, we hear from four branch presidents who have used the ERT to help their members: Sandy Laemmel, President, Detroit, MI Branch 1; Monique Mate, President, Rochester, NY Branch 210; Corey Grotte, President, Eau Claire, WI Branch 728; Ted Lee, President, Pittsburgh, PA Branch 84.