In this episode, we dive into the world of whistleblower interviews with expert guest Tim Klatte. We uncover the essential techniques for encouraging whistleblowers to come forward and share sensitive information, emphasizing the importance of empathy, situational awareness, and doing our homework. From understanding cultural nuances to leveraging AI in investigative processes, we explore how these strategies can enhance communication, build trust, and drive positive change within organizations.

Timestamps: 

• (00:05) Introduction to Tim Klatte and the focus on whistleblower interviews and business ethics.
• (1:33) The importance of whistleblowers in exposing organizational misconduct.
• (3:20) Tim shares his experiences handling whistleblower investigations in China.
• (4:36) Definition of a whistleblower and their impact on organizations.
• (7:05) Strategies to adapt communication styles and empower whistleblowers.
• (13:07) Addressing whistleblower fears like retaliation and alienation.
• (22:17) Building trust and rapport with whistleblowers during interviews.
• (43:47) Navigating cross-cultural communication in investigations.
• (51:26) Building relationships with whistleblowers in collectivist cultures.
• (58:10) Closing thoughts on preparation and emotional intelligence in interviews.

Links and Resources:

• Dr. Tim Klatte - DBA, CFE, CFI, PMP, GRI | LinkedIn
• Grant Thornton China | Audit, Tax & advisory services
• Tim Klatte | NYU Shanghai

Sponsor Links:

• InQuasive: http://www.inquasive.com/
• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• International Association of Interviewers: Home (certifiedinterviewer.com)

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