News about enhancements to government support for private tenants struggling to pay their rent. Estimated meter readings led to one household receiving a £3,500 bill for their gas and electricity and a 600% increase in their monthly payments. Linda McAuley hears from a care worker who was left at the side of the road when her car broke down because she was waiting for her MOT appointment. And how have our spending habits changed? Did the High Street Spend Local voucher reach the businesses who were affected by COVID? A panel will remind us how consumer rights vary across different payment methods.