Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • Why AI Ethics is complicated | Olivia Gambelin talks to engatica
    In today's episode of the engatica interview series, we spoke to Olivia Gambelin, Founder of Ethical Intelligence and an AI Ethicist on the show! She talks about why the ethics of AI are complicated and pins some ethical issues in artificial intelligence and highlights some examples of ethical dilemmas.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comOlivia Gambelin's profile on engatica: https://engatica.com/innovators/olivia_gambelin/610/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected]
    #ai #artificialintelligence #business #machinelearning #mlops #digital
    15 min
  • MLOps 101 | Gift Ojeabulu talks to engatica
    In today's episode of the engatica interview series, we spoke to Gift Ojeabulu, Machine Learning Thought Leader. He talks about the importance of MLOps and tells us what is the significance of Open Source ML models in the industry today.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comGift Ojeabulu's profile on engatica: https://engatica.com/innovators/gift__ojeabulu/609/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected]
    #ai #artificialintelligence #business #machinelearning #mlops #digital
    22 min
  • Unlocking the AI Potential | Dr Djamila Amimer talks to engatica
    In today's episode of the engatica interview series, we spoke to Dr Djamila Amimer, CEO and Founder of Mind Senses Global. She talks about how multi-modality is the next improvement needed to improve the usability of AI models. And how businesses can unlock their AI potential.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comDjamila Amimer's profile on engatica: https://engatica.com/innovators/dr_djamila_amimer/525/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected] 
    #ai #artificialintelligence #business #automation #automationtools #saas
    28 min
  • Balancing Tech Innovation Against Business Operation | Vennard Wright talks to engatica
    In today's episode of the engatica interview series, we spoke to Vennard Wright, President and Chief Executive Officer at Wave Welcome. He talks about what tech companies should do to make sure they are constantly innovating but at the same time not getting too distracted from their core product or service.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comVennard Wright's profile on engatica: https://engatica.com/innovators/vennard__wright/592/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected] 
    #technology #ai #artificialintelligence #business #automation
    16 min
  • The future is human | Cheryl Cran talks to engatica
    In today's episode of the engatica interview series, we spoke to the #1 leader in Future of Work by Onalytica Cheryl Cran, Founder NextMapping where she talks about the change in technology that first requires a change in the leadership approach and how do we go about executing that. She also talks about how does Artificial Intelligence help in leveraging collaboration and innovation in multi-generational teams.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comCheryl Cran's profile on engatica: https://engatica.com/innovators/cheryl_cran/608/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us!
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected] 
    #technology #ai #business #automation #futuristic #artificialintelligence
    13 min
  • Tech adoption in MENA | Hailey Yoon talks to engatica
    In today's episode of engatica, we spoke to Hailey Yoon Co-founder & CTO at IO21 where she talks about technology, challenges and opportunities trends in the ME region.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.comHailey's profile on engatica: https://engatica.com/innovators/hailey_yoon/587/profile
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected] 
    #ai #automation #business #technology #middleeast #mena
    8 min
  • Adopting tech in the new age | Hamd Bilal Tahir talks to engatica
    In today's episode of engatica, we spoke to Hamd Bilal Tahir Co-Founder & CTO at DevNation where he talks about exploring new tech and strategies globally.
    The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
    Website: www.engatica.com
    Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
    Come, be a part of our community - learn, share and grow with us.
    About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
    It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/
    Talk to us: [email protected] 
    #ai #automation #business #newage #technology #middleeast
    9 min
  • Emotional Intelligence And Customer Success | Ashna Patel Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Ashna Patel, Manager of Customer Success & Support Teams at Ascent Cloud LLC talks highlights Emotional Intelligence and why is it important in businesses and how can businesses improve customer engagement with emotional intelligence.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #cx #cs #customersuccess #business #b2b #customers #tech #emotinalintelligence #customersupport
    29 min
  • Dos And Don’ts Of Digital Customer Success | Revathi Venkatraman Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Revathi Venkatraman, Head of Customer Success for the APAC region at Slack talks about how organizations are adopting remote work as a part of the workplace culture. She also highlights how Customer success is becoming a promising career discipline, and what are some career paths in Customer Success.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #customer #cutomerexperience #customersuccess #business #cx #cx
    26 min
  • How To Become A Customer Centric Company | Michela Cocco Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Michela Cocco,  Global Customer Experience & Innovation manager at Nespresso talks about how should businesses define their success and outline what growth they need to achieve their goals, and what metrics should be considered
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #customer #customercentricity #business #cx
    18 min

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