Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • Tips On Overcoming B2B Challenges | John McTigue With Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    John McTigue, B2B Marketing Advisor at the Customer Journey Maestro talks about how drastically CX programs vary from B2B to B2C and if there are any differences or if they are similar.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #b2b #business #cx #customerexperience #customer
    19 min
  • How to prevent involuntary churn? | Anita Toth talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Anita Toth, Chief Churn Crusher at Anita Toth Inc talks about how expensive churn is to a company and why retention is the key to growing profitably, and how to prevent involuntary churn
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #churn #customerexperience #cx #customerservice #b2b #b2c #business
    19 min
  • Diversity and Inclusion in Technology | Aubrey Blanche talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Aubrey Blanch, Director of Equitable Design, Product & People at Culture Amp talks about if governments should be doing more to support equality, diversity, and inclusion within the workplace concerning legislation. She highlights what employees can do to tackle inequality and put pressure on their company to become more diverse and inclusive  
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #diversity #inclusion #workspace #diversityandinclusioninworkspace
    44 min
  • Upcoming payment trends in 2022 | Jonathan Shroyer talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Jonathan Shroyer, Chief Customer Experience Innovation Officer at Arise Virtual Solutions Inc. talks about the  upcoming payments trends in 2022 and why global payments are getting more and more popular along with what’s the new face of cryptocurrencies
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #crypto #crytocurrencies #payments #tech #fintech #business
    28 min
  • The CX design framework | Santhakumaran Atmalingam talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Santhakumaran Atmalingam is a Global Customer Experience Specialist at CX EXPERT ASIA.  He talks about the customer experience alignment three-legged tool and shares ways to create a great CX strategy.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #cx #customerexperience #customers #b2b #business #technology
    20 min
  • How can eCommerce sellers boost sales | Steve Chou talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Steve Chou is an e-commerce expert, speaker, influencer, and founder of MyWifeQuitHerJob.com. He talks about the must for eCommerce sellers to boost sales and how do businesses get customers to be emotionally invested in their products. He shows us How we can identify, evaluate and rectify the challenges we come across in the customer cycle and what are the possible biggest mistakes made.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #ecommerce #expert #customers #b2b #business
    20 min
  • Agility In Business | Karl A L Smith Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Karl A L Smith Co-Founder of Agile World talks about what Is an Agile Organization and shares some examples of Agility in business. He also talks about the next normal and agile working and how HR can help other departments become Agile.
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #business #technology #cx #organisations #legacysystems
    21 min
  • Technology, CX and Cybersecurity| Matthew Rosenquist talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Matthew Rosenquist is a  Chief Information Security Office at Eclipz.io, Inc. talks about how has technology been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process. And given his experience with technology, he talks about what he believes lies in the future of conversational intelligence and how is it going to change the world of customer serviceCheck out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #technology #cx #customerexperience #cybersecurity
    28 min
  • Critical Steps Of Change Management | Jason C. Whitehead Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Jason C Whitehead, Co-Founder at Success Chain talks about CSMs / SaaS vendors on how to help their customers maximize and sustain high, effective user adoption. He also highlights what SaaS vendors need to know and do in order to drive change and internal alignment internally
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #saas #customersuccess #customers #change #saasvendors
    15 min
  • What is your next start up idea? | Pravin Rajpal talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Pravin Rajpal, Innovation Coach, Author & InventorFounder InnovatioNext Consulting shares an amazing start-up idea that revolutionizes the Edtech sector. He also tells us how organizations can leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #edtech #startup #startupidea #education #innovation
    41 min

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