Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • Perfect Pitch | Martin Barnes talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page: www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Martin Barnes, Founder of 8 Seconds 2 Connect talks about highlights the components of a good pitch and shares some actionable tips to improve our pitch. He also explains the difference between pitching stories and pitching facts.
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #pitch #perfectpitch #speech #sales
    21 min
  • Sales Leadership And Ethics | Dale Zwizinski Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Dale Zwizinski, VP, North American Sales at Beezy talks about how can businesses go about drawing up a sales forecast with AI in place and throws light on the one thing that sales leadership needs to abide by.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #sales #customers #business #ethics #cx #technology
    14 min
  • Customer-centric tips for organizations | Gregorio Uglioni talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page : www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Gregorio Uglioni, host of the CX Goalkeeper Podcast talks about the successful ways of establishing long-term relationships with customers through the development of effective customer experience techniques and highlights some customer-centric thinking tips for inside the organization that drives continuous customer experience improvement.
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #Engatica #customers #customerexperience #cx #business #organizations #business
    23 min
  • Lego Serious Play Method | Sirte Pihlaja talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page : www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Sirte Pihlaja is a Customer Experience Optimiser, CCXP, and Trained LEGO® Serious Play® Facilitator talks about the Lego Serious Play Method and how can we actually build a Better Business using this method.
    Sirte is awarded as the Top 33 Inspiring Women in CX to follow for 2022- www.engati.com/blog/women-in-cx
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #customers #business #lego #legoseriousplay
    25 min
  • Value Of Exponential Technologies | Sudin Baraokar Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page: www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Sudin Baraokar, Industry Expert, Global IT & Innovation Advisor, CIO talks about how does deep tech works and the main challenges for deep tech ahead. He also throws light on the fourth wave of innovation.
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #technology #deeptech #ai #innovation
    25 min
  • Listening to the heart of CX | Czarina Sheikh Mathew talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Czarina Sheikh Mathew, Executive Director of Imtiaz Consultancy Limited talks about the key to being able to engage, empathize, and build customer loyalty and tells us how to deal with a frustrated customer. She also gives us pointers/ techniques you can share on de-escalating a frustrated customer.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #customer #customerexperience
    19 min
  • Building Products 101 | Satyajeet Salgar Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page : www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Satyajeet Salgar, the Director of Product Management at Google talks about how do you deal with product complexity and what conflicts do you come across while working with cross-functional teams.
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #product #productmanagement
    29 min
  • Digital Transformation - Tech Vs Culture | Tony Moroney Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: www.engati.com/Blogs: engati.com/blog
    Check out our CX Library-CX Community page: www.engati.com/cx-communityYouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4SoundCloud Interview series: soundcloud.com/user-670584022/tracksSpotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Tony Moroney, Managing Partner - Beta Digital tells us how much of digital transformation is about technology, and how much is about other issues such as leadership and culture. He also talks about the key steps an organization should take to succeed with digital transformation
    Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
    Follow us on-Facebook: www.facebook.com/getengatiLinkedIn: www.linkedin.com/company/engati-cxTwitter: twitter.com/getengatiInstagram: www.instagram.com/getengati/
    Talk to us: [email protected]
    #customerexperience #customer #customerexperiencemanagement
    24 min
  • How Is Customer Experience Measured | Eytan Hateem Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Eytan Hateem, Chief Innovation & Business Solutions Officer at Prodware Group tells us how can we move from customer touchpoints to customer journeys and how can we reinvent customer journeys using digital technologies.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #customerexperience #customer #customerexperiencemanagement
    23 min
  • Start with the ‘You’ instead of the ‘We’ in sales talks | Michael Hanson talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    Michael Hanson is the CEO and founder of Growth Genie talks about how can we modify our communication approach for inbound vs outbound prospects and how can businesses go about drawing up a sales forecast with AI in place
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #sales #pitches #marketing #customerexperience
    17 min

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