Engati CX

Engati CX

By engatiTechnology
Download on the App Store

Engati CX episodes

  • How tech is inspiring cultural shift in hospitality | Steve DiGioia talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/how-tech-is-inspiring-cultural-shift-in-hospitality
    Steve DiGioia, Customer Service Crusader, Author, & Trainer, talks about how can brands attract and retain committed customers during a severe customer service crisis. He also throws light on how can technology inspire a customer culture shift within the organization.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customerservice #customers
    21 min
  • The easy way to great CX | Marc Gordon talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/the-easy-way-to-great-cx
    Marc Gordan Keynote speaker on managing and delivering exceptional CX,  tells us how to deliver customer experience the Walt Disney way. He also tells us what are Sticky Spots and how can we identify and rectify them from a business point of view.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customerexperienc
    21 min
  • Digital Transformation Leadership | Harold Sinnott Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/digital-transformation-leadership
    Harold Sinnott, Technology Influencer talks about how effective is the integration of customer experience tools in this age of digital transformation and how can chatbots and live chat solve a majority of your customer experience problems. He also shares his approach to digital transformation leadership while sharing some of his experiences.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #digitaltransformation #chatbot #livechat
    29 min
  • Cybersecurity 101 | Jane Frankland Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/cybersecurity
    Jane Frankland, Cybersecurity Executive, Owner and CEO at KnewStart, talks about the role that technology plays in developing cybersecurity solutions to meet growing customer gaps and shortfalls. She also tells us how technology has been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    23 min
  • Ways to democratize access to data | Ujjyaini Mitra talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/democratizing-access-to-data
    Ujjyaini Mitra, Chief Data Officer at Zee Entertainment Enterprises Limited, shares with us the ways to democratize access to data and tells us how gamification can help to accelerate the interpretation and understanding of data. She shares her expert opinion on how AI can improve the ROI from Business Intelligence.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    32 min
  • No-code tech boosting diversity | Jen Stirrup on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    (link on Engati wbsite)
    Jen Stirrup, CEO & Founder of Data Relish shares her expert opinion on- What are some best practices for organizations to adopt to create more inclusive workplaces. She also answers how are diversity and inclusion important in the AI and tech world
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    18 min
  • Golden rule: Automation creates meaningful benefits | Dan Hoff-Rodrigues on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/automation-creates-meaningful-benefits
    Dan Hoff-Rodrigues, Director of {CX}² gives us the top tips for successful intelligent automation implementation in 2022 and also the best digital tools that enhance CX. He tells us how effective are chatbots and live chat in terms of building customer relationships.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    20 min
  • Layers of CX | Justin Robbins on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    (link on Engati website)
    Justin Robbins, Chief Evangelist at CX Effect, Customer Experience Analyst, Educator, & Executive Advisor tells us how companies can emphasize more on creating unique experiences or better experiences for our customers. He also tells us how 24*7 presence provided by conversational automation tools will help companies maintain customer loyalty.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    25 min
  • B2B Customer Experience Programs | Maranda Dziekonski on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/b2b-customer-experience-programs
    Maranda Dziekonski, Senior Vice President Customer Success and People at Swiftly, Inc. talks about how can we understand consumer behavioral psychology in a B2B sphere and how to deliver a great B2B customer experience.  She also highlights B2B customers’ top 3 Key performance indicators
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    20 min
  • Critical Drivers Of A Successful Digital Transformation | Julie Morgan on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/critical-drivers-of-a-successful-digital-transformation
    Julie Morgan, CX and Digital Transformation Consultant at Ringtail Consulting Ltd tell us how companies can adopt a multi-speed technology delivery approach to accelerate innovation and catch up with digital natives. She also talks about the challenges businesses face when undergoing digital transformation and what are the critical drivers of a successful digital business transformation.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI
    30 min

About Engati CX

From the publisher's feed

Reimagine the customer journey