Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • CS: The cornerstone for digital transformation | Sylvain Guerry talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/cs-the-cornerstone-for-digital-transformation
    Sylvain Guerry, VP, Head Customer Success EMEA at Sprinklr talks about his Customer Success philosophy about how is a business success is linked to the success of your customers and shares with us his  groundbreaking guide to the exciting new model of customer management
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customersuccess #digitaltransformation
    20 min
  • Email Marketing 101 | Marji J. Sherman talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/email-marketing-101
    Marji J. Sherman Digital at Cognito and Email marketing specialist talks about how do you judge the success of your email campaign also how to handle deliverability problems. She also shares the top email marketing tips to increase conversion in 2021-22
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #emailmarketing
    33 min
  • How A Strong EX Can Empower Employees To Take Command Of Work & Life | Yuri Kruman On Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/employee-experience
    Yuri Kruman, Chief HR Officer at HealthFlex Home Health & Hospice talks about how can we create a superlative employee experience and improve retention, engagement, and development. He tells us how digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #employeeexperience #hr
    31 min
  • Pillars of successful Customer Experience | Travis Cozzie talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/pillars-of-successful-customer-experience
    Travis Cozzie, VP & Customer Experience Planning at Harrison and CX Strategist shares with us the “Pillars of successful CX” and as he has designed experiences for a wide variety of industries and situations, Travis shares what’s the number one thing strategists need to do to be successful
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customerexperience
    18 min
  • Customer Experience Management | Jeff Sheehan talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/customer-experience-management
    Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping and helps us identify the roadblocks of Customer Experience Management and how can we identify, rectify and evaluate them.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customerexperience #management
    32 min
  • Conversational Intelligence in FinTech | Lilia Stoyanov talks on Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    www.engati.com/cx-community/conversational-intelligence-in-fintech
    Lilia Stoyanov, CEO at Transformify shares her thoughts on conversational intelligence for internal and customer support/lead generation and even processes like policy issuance and claim filing. She talks about how are AI-powered chatbots changing the customer support scenario in the insurance industry and What are some applications where we can enhance customer experience
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati-cxTwitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #fintech #conversationalintellegence
    20 min
  • Customer Journey Mapping | Scott Gilbey Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/customer-journey-mapping
    Scott Gilbey, CX Strategy and CX Design specialist at Grow CX talks about how can businesses intend to systematically convert qualified sales opportunities into customers and what are the key measures, metrics, and goals you are going to use to measure the success of your go-to-market model
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #customerexperience #sales #gotomarket
    27 min
  • The new look of Quanta | Pravir Malik talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/the-new-look-of-quanta
    Pravir Malik, Chief Strategy Officer at Galaxies talks about the potential benefits of this new paradigm of computing and shares the key principles of quantum theory that have direct implications for quantum computing.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #quanta #quantumcomputing
    28 min
  • Improving B2B Digital Experiences | Chloë Thomas Talks To Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/improving-b2b-digital-experiences
    Chloë Thomas, Podcast Host and Author at eCommerce MasterPlan, while talking about Improving B2B digital experiences, tell us about the rising competition components for B2B eCommerce platforms. She also tells us how can we rectify the blockers and failures of digital transformation in eCommerce.
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #b2b #ecommerce
    18 min
  • Diversity, Equality, Inclusion in Media | Christopher Kenna talks to Engati CX
    Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
    Website: https://www.engati.com/Blogs: https://engati.com/blog
    Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
    https://www.engati.com/cx-community/diversity-equality-inclusion-in-media
    Christopher Kenna, CEO & Founder at Brand Advance, media leader & Diversity Advocate throws light on what is under the hood for workplace diversity and inclusion technology and shares a few ways that tech leaders can ensure a culture of diversity and inclusion
    Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 
    Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/
    Talk to us: [email protected]
    #EngatiCX #CX #AI #diversity #inclusion #equality
    39 min

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