Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

 https://www.engati.com/cx-community/role-of-brand-ambassadors-in-cx

Prof. Dr. Phil Klaus, Leading global CX Strategist and Advisor and Award-winning CX Scientist tells us what a well-defined customer experience looks like and what core elements do organizations need to be kept in mind to maintain a healthy relationship with customers. He also talks about the impact of digital transformation on CX, and how can it be improved.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

 

https://www.engati.com/cx-community/customer-experience-revolution

Michael Hinshaw, President of McorpCX talks to us about the role that digital technologies play in improving the customer experience. He also tells us how technologies like Chatbots and Live chat enhance and improve CX on a larger scale for customer support teams.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/the-rise-of-wealthtech-and-impacttech

Minh Q. Tran, Managing Partner at Mandalore Partners tells us that blockchain is here to stay and will it fundamentally alter the Digital fintech landscape, especially in Asset Management and WealthTech. He also signals to us the main factors determining the private equity and venture capital in the technology of investment markets

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/models-for-conversational-ai

Celene Osiecka, Practice Lead & Senior Director, Conversation Design at [24]7.ai tells us about how organizations can leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/scorecard-for-evaluating-customer-centricity

Bob Azman, Chief Customer Officer & CX Consultant at Innovative CX Solutions, talks about the colleague experience and how is it related to customer experience. Bob also gives us a scorecard for evaluating a company’s customer-centricity and how organizations can design customer interactions that exceed customer expectations.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #AI #CX

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/customer-journey-management-toolkit

Ian Golding, Global Customer Experience Specialist and Certified Customer Experience Professional gives us tips on linking your business’s success to the success of customers. He also talks to us about the latest models of customer management and journey mapping.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

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#EngatiCX #CX #AI

https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.Marshall Goldsmith, World’s number one leadership coach and thinker, talks about coaching young leaders, embarking on their leadership journey, and shares various techniques to successful leadership.1. The Problems of the Super Smart, where he stresses the importance of being comfortable with people who know more than you.2. The problem of ‘Winning too much’ and ‘Adding too much value’ that young leaders of today face while also providing real-life examples from his best-selling book ‘Triggers’3. The important questions to ask yourself before you speak and the 4. Making a positive difference and making peace with what you cannot change.5. The six-question process to successful leadership and the value of feedforward.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!Check out the CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentFollow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/#MarshallGoldsmith #Leadership #EngatiCXCheck out the 200 CX Thought Leaders to follow for 2021! - http://s.engati.com/2z9

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page : https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/interdependence-of-employee-and-customer-experience

Elise Marengo, Head of Customer Success at Userpilot talks to us about the relationship between employee experience and customer experience and tells us if there any rules that businesses should abide by when developing a strategy that guarantees a good customer experience.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/key-disciplinaries-of-customer-experience

Nandkishor Tripathi, Global head of customer experience at SurveySensum talks about how should businesses go about designing a superlative customer experience using a data-oriented approach and how AI and machine learning is elevating Customer Experience and Engagements.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI

Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/Blogs: https://engati.com/blog

Check out our CX Library-CX Community page: https://www.engati.com/cx-communityYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

http://www.engati.com/cx-community/bringing-communities-together-with-tech

Lakshya Sivaramakrishnan, Program Lead, Women Techmakers India at Google talks about Diversity and Inclusion, and some best practices for organizations to adopt to create more inclusive workplaces with technology.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/

Talk to us: [email protected]

#EngatiCX #CX #AI