Cloud Wars Live with Bob Evans

Enhancing Customer Journeys in the Cloud with Insights from Oracle's Gary


Listen Later

Oracle Cloud Success Strategies

The Big Themes:

  • Customer Success Services creation: Oracle established Customer Success Services to provide comprehensive support for customers using its cloud tools. This integration of various service organizations — such as education, consulting, and customer success management — aims to create a unified approach, ensuring customers receive consistent and effective assistance while adopting the cloud.
  • Introduction of Navigator tool: The Oracle Cloud Navigator is designed to assist customers in navigating their cloud transformation more efficiently. This digital platform streamlines the onboarding process, providing best practices and facilitating quick configurations, ultimately helping clients achieve value faster and more effectively.
  • Concierge services enhancement: Oracle is introducing new concierge services to address the complexities of multi-cloud environments. These services aim to provide tailored support for troubleshooting and integration challenges, reinforcing Oracle's commitment to customer success and ensuring that users can efficiently resolve issues, regardless of where they originate.

The Big Quote: “What's unique about Oracle is our enterprise-grade embedded AI. In the application space, we say, let's bring AI to your end users . . . but it's not easy for customers. 'Okay, which one should I use? How do I use them?' So we put a whole program together, which explains the new innovations."

Visit Cloud Wars for more.

...more
View all episodesView all episodes
Download on the App Store

Cloud Wars Live with Bob EvansBy Bob Evans

  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

17 ratings


More shows like Cloud Wars Live with Bob Evans

View all
Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

31,989 Listeners

Planet Money by NPR

Planet Money

30,706 Listeners

Real Time with Bill Maher by HBO Podcasts

Real Time with Bill Maher

15,595 Listeners

Motley Fool Money by The Motley Fool

Motley Fool Money

3,207 Listeners

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

532 Listeners

WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,332 Listeners

Odd Lots by Bloomberg

Odd Lots

1,933 Listeners

Pivot by New York Magazine

Pivot

9,504 Listeners

The Daily by The New York Times

The Daily

112,032 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,159 Listeners

AWS Podcast by Amazon Web Services

AWS Podcast

204 Listeners

The Journal. by The Wall Street Journal & Spotify Studios

The Journal.

6,066 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

9,955 Listeners

Hard Fork by The New York Times

Hard Fork

5,506 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,431 Listeners