Adam Harris is Frank and Fearless. As a leadership coach, consultant and facilitator, he applies this approach in all areas of his professional and personal life.

In this episode, he discusses why so many great companies miss out on their potential and shares the important questions all business owners must ask themselves. He stresses the importance of having difficult conversations - avoiding them is a disservice to everyone involved. Despite the discomfort, disagreement and uncertainty then creates opportunity.

His mission is to create the space to have the right conversations, at the right time, with the right people. Having worked with 25 businesses to implement EOS, he also tells us his favourite EOS tools and how they’ve transformed his clients.

Find out how leaning into being frank and fearless has taken him to incredible and challenging new heights, both figuratively and literally!

Adam's Top 3 Tips

1. Clarity creates confidence

Human nature dictates that we, our bodies and our minds will take the path of least resistance. We're fundamentally lazy. So if people, the business owner, the members of the organisation, the stakeholders - when people don't have clarity, their minds start wandering and they start going off into tangents, creating however many God knows different stories. So when you're able to give people clarity, it actually means that you put their mind at rest. So where are we heading as an organisation, where and what is it that I want right now, communicate it through. People then become self-assured. It goes back to Maslow's hierarchy of needs. I feel safe and if I feel safe, then I can do what's definitely needed.

2. Create an environment where you're being challenged

I believe that we all need to be challenged. It's actually about having our questions questioned, not necessarily our questions answered. The tool for that is going to be different for each individual. So some people may get that from listening to podcasts, reading or listening to books. Some people it may well be one-on-one coaching, it might be mentoring, mastermind groups or EOS. Where and what is it within your professional and personal life that you are being challenged? It may be the case that actually you outgrow the intervention that you've got. You need to be walking away thinking that's a really good question. So it's topping any of the challenge that you're doing from an internal perspective. When you get to that stage, you're now working on self-limiting beliefs, on self actualisation. You're in a different growth area to being in the comfort zone.

3. If it's not working in the boardroom, it's not working in the bedroom

Life is life. Anything that is impacting you from a personal perspective is naturally going to be impacting you from a professional perspective, and vice versa. Have the awareness of that and ensure that you are dealing with what you need to deal with. As a leader or business owner, you have to work out and decide what sort of leader you want to be, but there needs to be a level of humility in the fact that if somebody is not performing, what is going on in their life which is meaning that they're not performing? If you're a humble leader and you're building relationships and rapport, how you support people when they're going through the bad times will actually mean that you will have far greater times. So I think there's an aspect of humility - humanise to professionalise.

Head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

You will know CocoVinny from Shark Tank and The Profit - his passion for his company Coco Taps is contagious! 

CocoVinny Zaldivar has been an entrepreneur since 16 years old. Through his experiences, he narrowed down his three non-negotiables. 

Whatever he did next needed to be good for people, good for the planet, and it had to be fun. With Coco Taps he found his life-long passion, building something of value that continues to create value.  

In this episode, he shares his ups and downs through the pandemic and how he's never had an exit strategy. Despite the uncertainty and losing several million dollars revenue in the lockdown, CocoVinny used this time to focus on what was really important for the future of his business and stepped on the gas. He went full steam ahead on the development of a new machine, reached out to potential investors and got creative with marketing strategies. 

He shares that EOS helped Coco Taps respond to COVID with agility. 

"It's probably one of the best things that happened to us during COVID. We did everything remote, but it was still helpful to go through these processes and still learn how to pivot and learn how to adapt."

Fortunately, he was able to keep all his staff. The lockdown helped his team focus and re-focus. With all their future planning, they were able to bring ideas forward and use this difficult time as an opportunity to innovate. He also shares that the way Coco Taps is run is so tied to their core values that they don't have to fire people, they just self-select out if they're not in alignment.

Listen to the full episode to find out how CocoVinny approaches business, life and the beautiful future of Coco Taps! 

CocoVinny's Top 3 Tips

1. Failure isn't a person. It's a moment that you can change.

Don't take anything too seriously. I say every setback is a setup for a comeback. Even failure is not a person, it's just a moment. And you can change that moment, just keep going. Don't stop, don't give up. You just have to keep things in perspective. Life is short, none of us are getting out of here alive. So that's it, you just gotta laugh, have fun and do whatever you can to keep going on. That's what I try to do.

2. Audiobooks

I have a hard time reading. True story, if I read a physical book for more than 15-20 minutes I kind of zone out, I almost fall asleep. So I try to listen to audio books. One of my staples is Napoleon Hill's Think and Grow Rich. I got through the whole Shoe Dog book recently, which is the Phil Knight Nike story.

3. Weekly Level 10 meetings

My favourite EOS tool that we do weekly is our Level 10s. We sometimes miss it but it is really good to keep everything on track or to realise that you're off track.

Head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Duncan Shand is the founder of Young Shand, one of New Zealand's top creative agencies. Before Young Shand, Duncan was a freelance marketing consultant specialising in the online marketing space. As demand began to shift from traditional marketing to digital, he received more work than he could manage on his own - and Young Shand was born. 

Duncan’s success lies in recognising when and how to adapt to the changing world. He fearlessly pivots to continue doing work that excites him and his team. In this episode, he shares the highs and lows of his business journey and the lessons he learnt along the way.

His journey with Young Shand is especially important for business leaders to hear because in reality, businesses often don’t get it right the first time. Duncan and his team’s vision to pivot from creative digital marketing into becoming an integrated advertising agency wasn’t successful on their first attempt. Instead of becoming immobilised by failure, he analysed what went wrong, learnt from his mistakes and tried again. 

Now Young Shand is exactly what they envisioned, a full-service integrated agency led by a fantastic team, doing work that is exciting and meaningful.

Duncan embodies being brave in every aspect of his life, from running his first marathon at 50 to re-attempting the pivot towards his vision. Listen to the full episode to learn from Duncan’s experiences and find out how being brave can bring you a huge step closer to achieving your goals.

Duncan's Top 3 Tips

1. Be brave and think big

As business owners, we have to be brave. We have to set some big goals and not be afraid to set big goals. I think New Zealand business owners often can get caught up in the day-to-day running of their businesses. It's finding that time to step back, think bigger, and set some brave, lofty goals. And then articulate those, share them with the team, get everyone to buy into them. So they become real. They're not real if they're just living inside your head. They have to be shared. 

2. Accept that we all make mistakes

No one gets it perfect. The road to success isn't a straight line, there are ups and downs along the way. We got up to 40-50 people at one point. We're at 35 now, but we've got 35 stronger, more senior people in the business than we did before. I think as long as you can accept that you're not perfect, and as the owner and the leader, listen to feedback from others and learn from failures. Put plans in place, adjust and calibrate.

3. Hire great people and hire diversely

Make sure you surround yourself with great people. The only little twist I put on that is when you are interviewing, make sure you have a lens so you don't get caught up in the hiring-people-just-like-me trap. I think we all have a tendency to hire people like us. In the early days, we had a lot of white - not middle aged, but white lads around the office because I could see myself in them. But we hired a woman Courtney, who looked after our HR stuff for a while and she really just held it up to my face and said, 'Hey, not a lot of diversity going on here.' So making sure when you are making a shortlist that you're including others, whether it's sex or ethnicity. We always make a concerted effort now, we have to have diversity on our shortlist. Sometimes we've been proactively hiring to recalibrate the diversity in the office. I think that's really important, hiring great people and hiring a mix of people.

Head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

John Maybury is a presentation coach specialising in video content. He helps elevate your online presence through coaching, podcast training and filming workshops - making your videos memorable and effective while remaining authentically you.

In this digital era, more business owners are interested in online content - but what should you actually talk about?

In this episode, John discusses how to build trust and communicate your value, no matter what business you’re in. He shares how he hasn’t always been comfortable speaking in front of an audience or a camera lens. Through practise and his love for drama, he overcame his stutter and achieved his childhood dream of being on the radio, making history with his father on New Zealand’s first father-son commercial radio show.

John’s passion is to get the best out of people; increasing their confidence and providing simple tips so they can go from good to great. He loves seeing that aha moment when his clients feel confident in themselves and the future of their business. Discover how John’s experiences and presentation tips can help you and your business.

John's Top 3 Tips

1. Start. 

I hear everybody say, 'I think I'll be ready next month.' We all procrastinate. Get out your mobile phone, record a video of yourself and post it on LinkedIn. Just do it.

2. People buy us first. So if you're doing business videos, you can still share personal information about yourselves.

I think the natural default for people is they want to educate and show the value. That's true, we need to do that. But my favourite video was 'Tell me three things about you that your audience doesn't know.' It's just sheer personal stuff. It's about being relatable and having a deeper connection with fellow human beings, not just selling stuff.

3. Less is more.

My biggest lesson from my radio days and I apply it to video. Most people when they go out to do a video, there's so many things to get ready. You've got to have the lighting and the camera and the mics, you've got the hair and makeup and then you've got to set up all the equipment. So they want to get their values worth. They mention 10 things rather than one and then the video doesn't work. You need to talk about one thing and finish. Then do another nine videos on the other nine things.

Head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Kimberley Ramsay is the co-founder of Vidzing, a paid live-streaming platform. Originally a tax lawyer by trade, her pursuit of actualising innovative ideas has pivoted her from law to cheerleading to tech over the last 20 years.

In her businesses, she goes all in. Being agile and pivoting whenever necessary is key because you don’t fail until you stop.

Her approach has built her a life of running businesses she loves, with people she loves.

In this episode she shares how she identified a gap in the available streaming platforms, turning an idea into a business with no tech knowledge or experience. She discusses the pros of not having a technical background, finding a niche and hiring the right people with shared values to propel your vision.

Find out the ways her rapidly growing company stays accountable and how she tackles risk as she continues to translate her passions into businesses that help people - while fitting in 10 books a month!

For Kimberley's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Sam Stubbs is the founder of the nonprofit KiwiSaver fund Simplicity. A reformed investment banker and stockbroker his career also spans politics, philosophy and technology. His mission is to make the finance industry a force for good as a source of profit which he thinks can be achieved by companies embracing long-term thinking, sustainability and full diversity.

He set up Simplicity with the aim to disrupt the KiwiSaver model, in the midst of a midlife crisis. It was never about the money for him but the money he can create for other people!

What is Simplicity and what is its mission and vision?

‘We're a nonprofit fund manager. If you're overseas you might have heard of Vanguard… the vanguard of New Zealand… wouldn't be too far wrong. Our main aim is to give people dignity in retirement and how we do that is we give them choices. People who have choices in life have dignity.

We run as a nonprofit fund manager, which charges the lowest fees and making people richer. Simplicity is a charity, a social enterprise, a nonprofit, a whole lot of things! We give 15% of the fees we do earn to charity.

We've been running for almost five years now and we manage about $3 billion on behalf of over 60,000 members, in total we're giving away about $100,000 a month to charity, and making extremely good returns.’

In this podcast, Sam talks about the journey from Westie to Corporate & back to fighting for the people. 

Simplicity was an idea developed by four guys at a pub with a piece of paper. 

Sam shares how he got the right people into the business & some of the challenges along the way.

Why the title of the Podcast? Sam shares that he didn't start Kiwisver to make money - rather help other people have dignity in retirement, however, he also shares how cash flow really is king in building a business & how you should treat every last dollar as if it were your own.

For Sam's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Stanley is the founder of the fast-growing digital agency, The Attention Seeker.

He started his career working in hospitality & worked his way up to becoming a successful General Manager in the industry. He struggled in the beginning from going from one of the team to being the leader.

In this podcast episode, Stanley talks about the lessons he learned from that journey, about how he gave up alcohol, whilst still working in the hospitality industry & takes us on his heroes journey to develop & launch the attention seeker & how he is continuing to grow the business, even in a global pandemic.

Talking about staff, processes, sales & working with his partner - Stanley shares all that he has learned about going from part of the team to a strong team leader & successful business owner.

For Stanley's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Apologies for the short break in the podcast episodes.

With the sudden lockdown in New Zealand & extended lockdown in Auckland, I found myself caught up with lots of work to do with clients to help them get through it.

On top of that I had been searching for an Integrator & Executive Assistant to join me in the business so that I could be freed up to do more of the important client work & create more valuable content.

Unfortunately, all this additional work meant that the podcast had to take a back seat.

Fortunately, I have now found someone!

I am pleased to announce that Jen joined the team last week & will take over from my virtual assistant fully over the next month. I can’t wait – having the right people in the right seats makes such a huge difference!

Not that my virtual assistant, Beatrix wasn’t amazing – she is, however, I needed someone who is able to come into the office for some of the Integrator & EA role.

With Jen now on board, we’ve been taking some time over the last week to get some more inspiring businesspeople lined for the next Season.

As you know, our guests are either businesspeople who have built a successful business & are now enjoying a better life because of it or they are recognised business experts in their field & have a desire to help Entrepreneurs.

Each of these guests is prepared to share the highs & low of business & the secrets to creating a better life through building a better business.

They all started small & now have a successfully established business, employing tens to hundreds of staff & are still involved in the business in some way.

Some of the confirmed guests for this series include:

· Sam Stubbs from Simplicity – a new Kiwisaver fund that disrupted the traditional Kiwisaver model & turned the Kiwsaver industry on tis head

· Duncan Shand from Young & Shand – a small digital agency that grew to be one of the most respected strategic digital agencies in the APAC region

· Thomas Dietz from WOOP, who pivoted an original business idea & took WOOP from a start up to one of the most popular food box deliveries in NZ

· Wade Jackson from the Covert Theatre – the home of Improv Theatre

· Stanley Henry from the attention seeker – a rapidly growing Personal Branding & LinkedIn Agency that helps people build their digital influence & tell stories to create revenue

Plus more of my own EOS clients, who will share their journey with you towards the EOS life which is:

· Doing what you love

· With people you love

· Making a significant difference

· Being compensated appropriately

· Whilst having time to pursue other passions.

The last in our series for Season 2 & a special for Australia & New Zealand, who are in lockdown.

Justine is the Visionary / Founder at Your Virtual Assistant. The company has around 30 virtual assistants & Virtual Business Managers, based all around New Zealand.

She came across EOS a few years ago & tried to self-implement. I'll let her tell you why it didn't work, however, she came to me back in March 2020, just before the lockdown in New Zealand hit. 

We were excited that I could help her to implement it into her business. However, once lockdown was announced, she came to me & said she wanted to pause.

We had a  discussion and fortunately, she decided that there probably wasn't a better time to be starting - given all the uncertainty that comes with a global pandemic.

16 months later & Justine & her new Leadership team have smashed all their goals & are continuing to achieve their rocks each quarter.

In a time when many businesses are struggling, the Your VA Leadership Team has Clarity, they have Simplified their business & they are achieving their Vision.

And most importantly, Justine is back doing what she loves & takes her weekends off, without feeling even a little bit guilty.

If you'd like to understand how she did this, then take a losten.

For Justine's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand

Drew Knowles is the Partner, Vice-President of Influential U.

Influential U produces life-changing journeys from isolated, non-reproducible success to holistic, whole-life satisfaction. They offer practical solutions to high-achieving professionals who seek precise clarity, pragmatic tools, and advanced skills to be more influential. Influential U is progressive and accelerated education for discerning lifelong learners.

In this episode Drew shares with us how you can have more influence in life.

For Drew's 3 tips, head to our website - https://www.debrachantry-taylor.com/podcast

Debra Chantry-Taylor

Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

#betterbusinessbetterlife #entrepreneur #leadership #eosimplementer

Professional EOS Implementer NZ

Professional EOS Implementer Australia

Professional EOS Implementer New Zealand