Everyday we have opportunities to either respond, or react, to our teenagers. Reacting feels out of control and creates disconnection and defensiveness. Responding requires us to anchor our emotions and take responsibility for our words and emotions. Listen as Heidi gives many examples of how to pause and get out of reaction mode. Hear phrases to use when responding and questions to ask instead of assumptions. Learn how to respond with humility, curiosity... and even when NOT to say anything at all.