Everyone wants to know their feelings and experiences are "okay" and normal, and we seek this validation from other people. Our teens are especially anxious that everything they are feeling is "normal". Empathy is the fuel that will ground and anchor our teens into being confident in how they are experiencing life. They desperately want to know it's okay to feel nervous, lonely, excited, scared and ALL the human emotions. Listen as Heidi teaches you why empathy is so critical to connection with our teens and what empathetic responses sound like (and don't sound like!).