Episode 17: From Emergencies to Innovation — A Conversation with James Crutchfield!

He’s led from the front lines of emergency medical services for over 17 years, transforming how Manatee County responds to crisis and cares for its community. As Deputy Director of Public Safety, James Crutchfield oversees six divisions, from EMS and Emergency Management to Beach and Pool Safety, ensuring that when the call comes in, help is already on the way.

In this episode of Chambers, Changes & Conversations, hosts Stephanie Garrison and Casey Zempel sit down with the man redefining what “Public Safety” means in the modern era. The conversation explores how Manatee County became a state and national leader in innovation, from 911-integrated drone delivery and telehealth through MD Ally to the award-winning Mobile Integrated Health Program that’s reshaping community care.

You’ll hear:

• How Manatee County became the first in the nation to integrate drones into 911 response
• Why “right care, right time, right place” isn’t just a motto — it’s a mission
• How a small EMS department from the 1970s grew into a nationally recognized model of excellence
• And a lightning round that proves even Public Safety pros can have a little fun under pressure

Insightful, forward-thinking, and full of heart — this is James Crutchfield in his own words.

Listen to the official podcast of Manatee County Government: Chambers, Changes & Conversations — your inside look at the people, policies, and partnerships shaping our region.