Food safety veteran Sharon Beals provides her perspectives on what food manufacturers need to know about continuing the learning process when it comes to protecting workers and customers from foodborne illnesses. In the wake of the recent listeria outbreak that sent nearly 60 people to the hospital and played a role in the deaths of at least nine people, Beals notes that deli meat processor Boar’s Head and others can glean new approaches to improve conditions at their plants. Vigilance, communication and sharing information on systems that work will be key to improving food safety down the road, she notes.