https://www.instagram.com/laurenlappin_

In this week's episode Lauren discusses what to do when you get a 1 Star Review for your Salon. She covers both how to handle your initial response (and potential emotions) to receiving a poor review, and also how to potentially avoid this type of situation in the future.

"Let your Clients know that they are heard" .

~ Lauren Lappin.

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar

Everything Lauren Lappin: https://www.laurenlappin.com.au

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This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com

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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.

Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24