Cpost International CEO, Thomas Roggendorf, details how a unique set of circumstances in Curaçao demanded an innovative response from the national postal operator.

• How the post became Cpost International
• Falling letter volumes
• Why the post couldn't fall back on local e-commerce
• What a semi-government company is
• The quest to be profitable
• Cross-border e-commerce
• Consolidated international shipments for Curaçao consumers
• Freight forwarding
• Investing in IT and expanding IT as a profit centre
• Expanding Cpost kiosks to the USA
• Digitisation of postal and post office services
• Payment gateway
• Government services in post offices