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Sean Whitten, Senior Director of Enrollment Services at Southern Methodist University, is redefining how admission counselors handle one of the toughest parts of their job: letting go of students who choose another path. With empathy at the forefront, Sean created a clever, heartfelt tactic to celebrate the relationships built with students and families—a simple yet impactful goodbye video. Not only does this video leave a positive impression, but it’s also driving surprising results, with about 10% of students who initially withdraw deciding to come back!
Guest Name: Sean Whitten, Director of Strategic Partnerships, Southern Methodist University
Guest Social: www.linkedin.com/in/seanewhitten
Guest Bio: Sean Whitten works as the inaugural Director of Strategic Partnerships for Southern Methodist University (SMU) in Dallas, TX. Known for his imaginative learning approach and curiosity, Sean fosters inclusive environments that elevate and empower families, staff, and students in the college admission process and on campus. His 14 years of work span college admissions, enrollment management, and communications and marketing.
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Connect With Our Host:
Dayana Kibilds
https://www.linkedin.com/in/dayanakibilds/
About The Enrollify Podcast Network:
Talking Tactics is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
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Sean Whitten, Senior Director of Enrollment Services at Southern Methodist University, is redefining how admission counselors handle one of the toughest parts of their job: letting go of students who choose another path. With empathy at the forefront, Sean created a clever, heartfelt tactic to celebrate the relationships built with students and families—a simple yet impactful goodbye video. Not only does this video leave a positive impression, but it’s also driving surprising results, with about 10% of students who initially withdraw deciding to come back!
Guest Name: Sean Whitten, Director of Strategic Partnerships, Southern Methodist University
Guest Social: www.linkedin.com/in/seanewhitten
Guest Bio: Sean Whitten works as the inaugural Director of Strategic Partnerships for Southern Methodist University (SMU) in Dallas, TX. Known for his imaginative learning approach and curiosity, Sean fosters inclusive environments that elevate and empower families, staff, and students in the college admission process and on campus. His 14 years of work span college admissions, enrollment management, and communications and marketing.
- - - -
Connect With Our Host:
Dayana Kibilds
https://www.linkedin.com/in/dayanakibilds/
About The Enrollify Podcast Network:
Talking Tactics is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Attend the 2025 Engage Summit!
The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.
Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
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