Hello friends and welcome to part 2 of episode 6 of For the Love of Revenue Cycle. I am so excited to be back here again with you and welcome to our new listeners. This episode is a continuation of episode 6 in which we discuss AR followup in our series on the Nuts and Bolts of Revenue Cycle. AR followup is kind of our intro into the big one about denial management. For those of you who may just be joining us, we have been walking through the steps of the physician revenue cycle (more details are in episode 1). The content is focused on how we can streamline processes for better efficiency and to reduce denials. Ultimately, we're trying to figure out best practices that will bring in the revenue. I like to make this clarification at the beginning, so everyone understands that this is not a tutorial on how to do each function. Is everyone settled in? Let's jump in!