Today's episode features our Director of Operations and Sr. Business Coach Kathryn Freeman with a great one on one conversation with Brian Stauffer, Owner of JRS Landscaping & Custom Creations. Kathryn and Brian continue our conversations around cascading change. Brian shares how implementing Green Books for new employees originally failed but now has transformed his business leading to the start of a training program. As you listen to this week's episode of Out of the Hourglass, think about how you can fail forward and cascade change when challenges arise.