"You can’t manage what you can’t measure."

— Peter Drucker  

In this insightful episode of RESTalk, host Bill Spohn welcomes Scott Doyle, RESNET’s Managing Director of Quality Assurance (QA), for a comprehensive update on what’s ahead in the world of RESNET QA®. Scott unpacks the most significant changes hitting the registry, Chapter 9 standards, and the QA app—all designed to modernize, streamline, and strengthen the QA process.

The conversation delves into how these updates will affect HERS® raters and providers, with a major focus on the ENERGY STAR QA/QC program. Scott outlines the move toward increased documentation, real-time oversight, and the eventual integration of automation and AI into RESNET’s workflow. With the industry’s expectations for speed and accuracy climbing, these changes aim to ensure trust, defensibility, and better service. He also gives a call to action: start adapting now by reviewing ENERGY STAR Field Checklist Revision 14.

Whether you’re a provider, QAD, or rater, this episode equips you with both the “why” and the “what’s next” behind the QA evolution—and how to stay ahead of the curve.

Note: This episode was recorded on May 1, prior to the recent speculation that the Trump administration is planning to eliminate the EPA and ENERGY STAR. RESNET has been active in advocating for the preservation of the 45L tax credit and ENERGY STAR Homes and will continue to provide updates as more information becomes available. 

Scott’s LinkedIn: https://www.linkedin.com/in/scott-doyle-84750823/

Link to RESTalk Episode 134: Boosting Efficiency: How RESNET’s QA App Is Transforming the Industry https://directory.libsyn.com/episode/index/id/33586437

Energy Star National Field Rater Checklist, Rev 14: https://www.energystar.gov/sites/default/files/2025-01/National%20Rater%20Field%20Checklist_Rev%2014.pdf

RESNET QA Compliance Specialist Job Postings: https://www.resnet.us/articles/job-posting-resnet-qa-compliance-specialists-regional-positions/

To the RESNET® community, we hear you and want to engage. Learn more at www.RESNET.us.

For more info on this topic, contact RESNET at [email protected]